Log inRegister
Add a Review

Jusfly

United States, California

Consumer reviews about Jusfly

vcprice
Mar 16, 2018

Seat assignments with Justfly

Lessons leaned not to book a flight with Justfly
Jan 2018 I was on the Justfly website looking for 2 return tickets from Los Angeles to Heathrow England with British Air.
The British Air round trip ticket prices for 2 people on the Justfly website was cheaper by a couple of hundred dollars than going direct with the airline directly.
I thought I would give Justfly a try and book with them.
I started the Justfly booking proceedings online only to find out that British Air will not let you select your seats.
The British Air seat assignment for the the plane was shown but you could not select the seats through the Justfly website.
I called Justfly and explained the seating plan on the website was not working.
Justfly customer service said do not worry, first of all before I send you the e-mail link that will allow you to select your seats, I need you credit card, then I will e-mail you the seat assignment link.
I thought OK. I also said to the customer service person to stay on the line while I try the e-mail link for the seat assignment.
The e-mail link they sent to me still did not let me select my seats with British Air.
I told the Justfly customer service that I wanted to cancel this booking because I could not select my seats.
It was too late the payment had been made.
Justfly made no attempt to reverse the payment and cancel the booking, It was to late payment had been made.
For 2 people this mistake ended out of pocket expense was $200 to cancel the booking with Justfly and $900 for British Air booking
cancelation fee, the remaining balance I got back through my credit card.
Lessons learned, book directly with the carrier, it may cost a few dollars more, but you do get your seat assignments
I would like to add that the airlines now charge you for seat assignments, I think that's another way the airlines are trying to
increase their profits.

Add a Review about Jusfly

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    Yupptv.com - YeppTV freezing
    Yepp TV is not working from three days. i have chatted,...
    swissreplication.com is scam site - Ripped OFF
    Ordered two watches from them but thankfully I put it on a...
    Ibeams Sunglasses - patfrompa
    I put a down payment with Mike from Ibeams at a local bike...
    Outdoor Adventures - Poor service and no calls answered
    Stayed in the Arrowhead Lakes campground for the very...
    ALL ACCESS TICKETS - I can't believe they can get away with this!
    I was redirected to this site to purchase tickets for...
    QLINK WIRELESS - Free Phone
    Have applied for a phone March 2018, phone goes the long...
    www.ilikecheats.com - FRAUD
    This site is so fake. DONT WASTE YOUR MONEY. First they...
    TradeKey.com - Review for Tradekey VIP Service
    I have found clients of food processing machines that...
    TradeKey - VIP Service Review
    I have found clients of food processing machines that...
    TradeKey - Review for Tradekey VIP Service
    I have found clients of food processing machines that...
    The JT Store - shopping from the jt store
    Hello friends, I am using The JT Store from last 1 year to...
    club factory - refund my prodect
    dear sir. IAm purching one set sleper . order no. so...
    Wecare@bloomex.com.au - Major Disapointment
    Extremely Disappointed - I should have read the reviews...
    Money Catch - Money Catch Complaints Review
    Just google money catch complaints you'll find out. -...
    Palliser - Stay away - expensive poor quality
    We ordered our Palliser couch and loveseat on March 5,...
    Inmar Rebates - Make sure to make copies!!!
    I submitted a total of 5 rebates to Inmar about 7 weeks...
    JustFly.com - Mr John Verton
    I had a voucher from this BS company for $1269.00. I...
    Preferred Guest Resorts - LISA
    HATE TO ADMIT I WAS SCAMMED. recieved phone call august...
    Family Feud - Mswartz772@gmail.
    Just watching the show and one family have a response to a...
    TVLAND NETWORK - MOM
    I just wrote a review on the tv show MOM and thats my...

    Share this site with others

         
          

    Recently Updated Reviews

    Yupptv.com - YeppTV freezing
    Yepp TV is not working from three days. i have chatted,...
    swissreplication.com is scam site - Ripped OFF
    Ordered two watches from them but thankfully I put it on a...
    Ibeams Sunglasses - patfrompa
    I put a down payment with Mike from Ibeams at a local bike...
    Outdoor Adventures - Poor service and no calls answered
    Stayed in the Arrowhead Lakes campground for the very...
    ALL ACCESS TICKETS - I can't believe they can get away with this!
    I was redirected to this site to purchase tickets for...
    QLINK WIRELESS - Free Phone
    Have applied for a phone March 2018, phone goes the long...
    www.ilikecheats.com - FRAUD
    This site is so fake. DONT WASTE YOUR MONEY. First they...
    TradeKey.com - Review for Tradekey VIP Service
    I have found clients of food processing machines that...
    TradeKey - VIP Service Review
    I have found clients of food processing machines that...
    TradeKey - Review for Tradekey VIP Service
    I have found clients of food processing machines that...
    The JT Store - shopping from the jt store
    Hello friends, I am using The JT Store from last 1 year to...
    club factory - refund my prodect
    dear sir. IAm purching one set sleper . order no. so...
    Wecare@bloomex.com.au - Major Disapointment
    Extremely Disappointed - I should have read the reviews...
    Money Catch - Money Catch Complaints Review
    Just google money catch complaints you'll find out. -...
    Palliser - Stay away - expensive poor quality
    We ordered our Palliser couch and loveseat on March 5,...
    Inmar Rebates - Make sure to make copies!!!
    I submitted a total of 5 rebates to Inmar about 7 weeks...
    JustFly.com - Mr John Verton
    I had a voucher from this BS company for $1269.00. I...
    Preferred Guest Resorts - LISA
    HATE TO ADMIT I WAS SCAMMED. recieved phone call august...
    Family Feud - Mswartz772@gmail.
    Just watching the show and one family have a response to a...
    TVLAND NETWORK - MOM
    I just wrote a review on the tv show MOM and thats my...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username