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JSI Cabinetry - Sturbridge

United States, Pennsylvania

Consumer reviews about JSI Cabinetry - Sturbridge

tntkit
Dec 11, 2011

Cheap cabinets - do not purchase

Whether you think the quality is good or not, remember that all Chinese cabinets are made with plywood that contain high levels of formaldehyde a known carcinogen. So they might look good for a few years til the finish wears off and your skin falls off.

Larrythecabinetguy.com
Jan 6, 2012

Cheap cabinets - do not purchase

Ran, You need to jog to your phone and call your cabinet company you purchased JSI cabinets from to give them the opportunity to fix what you are complaining about. I don't see anywhere that you have tried to speak with anyone to inspect your issues for a resolution. Your not being very fair just slinging accusations around. I kind of take you with a grain of salt as you are the only guy? that had negative comments out of 20 others that loved their JSI cabinets. I think the poster that said you are a disgruntled cabinet guy is probably correct. Maybe you should see about becoming a dealer for JSI to keep you in business.

Happy new year Ran.

StPete
Jan 31, 2012

Cheap cabinets - do not purchase

I would totally agree with Ran !!! In February 2010 my husband and I gutted our house after ten years and performed a totally remodel to our home. We purchased our JSI cabinets from Bay Area Cabinets in Pinellas Park, Florida. After reviewing their showroom and being told the quality of the cabinets for the price we purchased the JSI cabinets. After a week they were ready to be installed, at first I was totally impressed but a two years later I am very disappointed. My corner lazy-susan cabinet the wood inside is coming apart, there are numerous wood spots that have lost their wood stain and a couple of cabinets were the wood is warped at the bottom. The very disappointing factor is we spent a lot of money on a granite counter top, appliances, as well as flooring to update our kitchen and to have cabinets that will need to be replaced what seems to be another year. VERY DISAPPOINTING!!!

Ms&Ms
Feb 28, 2012

Cheap cabinets - do not purchase

I have several of the issues discussed here (my kitchen is less than 2 years old):
nicks all over without the abuse
uneven finish, particularly around the inside edges of the panel borders
warping drawer panels...

The worst for us is that our kitchen bottom cabinets are mainly drawers and the hardware has failed from day one. No drawer stayed put straight. They needed to be constantly readjusted. However, after almost a 10 month stretch of time and long back and forths (say over 50 e-mails and a few phone calls), they sent in box and hardware replacements and approved an installer to come in to do the job. I will keep you posted on this one.

Although I don't deny that the price is great, they replace parts as needed and deliver fast, and the cabinets actually look great, living with the other issues is not fun. Bottom line, I would of probably paid more for a better quality kitchen to avoid the time and aggravation consumed on fixing these issues.

Dumb
Mar 29, 2015

JSI cabinets

Just refinished the kitchen and we had some major issues with the quality control from JSI. The were finish irregularities with all is the toe kick. There were spots where the planing of the wood was improper or gouged. So you find yourself asking if it's shipping damage, it was stained with a gouge in it (sad). The 4'x8' panel was so bad we couldn't find a portion we could use. So we ordered a replacement. Granted that was easy enough but the second was just as bad. One cabinet was damaged at the back so we got a replacement. We had two doors that were warped. There was significant irregularities in some of the finished in the sides of the wall cabinets, luckily they are hidden. Some people say you get what you pay for but the last time I checked $4,000 was a lot of money to me. Maybe not to a big company but that took me a long time to save up for. Next time I will spend a bit more and go with someone with higher quality control.

Hey Dumb
Sep 26, 2018

Hey Dumb!

Hi Dumb!
I am a cabinet installer with more than 25 years experience, and let me tell you, there are some cabinet installers who just want to get paid and do a shabby job...This is why I recommend the home owners examine the merchndise before & after the installation,so they know exactly who to blame and claim for the damage... I have installed at least 30 kitchens this 2018, about 1/3 were JSI, and had no significant issues with JSI finishes.

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