Log inRegister
Add a Review

jonathan louis furniture

United States, California

Consumer reviews about jonathan louis furniture

Emgeesea
Dec 25, 2011

durability

I just recieved a JL sofa I ordered from Macy's 8 weeks ago. Within 2 days of sitting on the sofa - and I am not heavy, only 160 lbs - the fabric is loosening a looking worn. One part of the back cushion also "pops" in and out when I lean back against it, like the springs in that area are bad.

I love the design of the sofa, but am becoming concerned the quality is not there. I have sent email to both Macy's and JL, so we will see what they say. Macy's return policy is within 10 days of delivery, so I am within that, but they make you pay the $85 delivery charge plus a 10% restocking fee. I guess that's better than losing the whole cost of the purchase if I have to replace this couch in a year though.

TexAg
Jan 11, 2012

durability

We purchased a Jonathan Louis sectional and it started breaking down and compressing within 5 days. The couch was a complete disaster. Fortunately, our furniture company took it back and we bought a different brand that we are very happy with. Jonathan Louis needs to stop making furniture - it's terrible!

Jenoh
Feb 22, 2012

durability

I purchased a Jonathan Louis couch four years ago. The cushions were a problem from the start and the couch is sinking! I thought that after all this time I would work with Jonathan Louis to fix my couch but they are completely uncooperative and are acting like its not under warranty, as if it's not the structure of the couch that is making the problems. I have ordered everything to put under the cushions to stop the couch from sinking and it doesn't work! I bought this couch for $1100, thinking it would be a piece of furniture I would have for my life, and now I fear that it will just go to the dumpster.

John DiMauro
Mar 28, 2012

durability

We have had a JL loveseat, couch, and reclining rocker. From nearly day one the springs on the rocker keep breaking. I have taken it in to repair and once at home, as soon as you attemp to rock the springs break. We have had this into repair five different times. I told the repairman that there is something wrong with the rocking mechanism but he keeps telling me no. It has now been over seven years and my limited lifetime warranty has run out. This has been a nightmare and now I'll have to foot the bill if I want this repaired. It will do no good as the springs break almost immediately. If anyone knows where I can get springs that will actually not break I would appreciate the information.

lbsmyth
Feb 12, 2018

durability -- not!

I purchased the Roxane section (3 piece) from Macy's 9 months ago and the middle piece has been replaced twice so far. Cushion went pretty quick and started to buckle and the replacement ended having the tufting lift within 2 months. I'm 120 lbs and barely sit on the couch. Macy's has replaced it twice but now I worry what will happen next! Paid $1700 and didn't even last a year! Now I'm reading all these reviews and angry with myself that I didn't read before purchasing. I just assumed Macy's only carried high end products - I guess not!

Add a Review about jonathan louis furniture

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    San Diego Chat Line - Need more ladies
    Please add more ladies to the chat line!!!! It's a...
    NYC Chat Line - Needs more people
    Love this chat line but needs more ladies. Call...
    Fetish Phone Chat - Awesome customer. Services
    The best phone chat. I am a 2 year customer with nothing...
    Gay Men Chat Line - Best phone chat
    Talk to single gay men from all over the U.S......all...
    College fantasy chat - Hot
    Lonely 18 and older college girls looking to chat. Mature...
    MILF CHAT LINE - Best phone chat
    The best chat line number for dating older women. Lots of...
    Preferred Guest Resorts - Tommy Cooper
    DON'T LET PGR SCAM YOU! I must be the biggest...
    Family Feud - Discrimination against women
    Ridiculing Mothers-in-Law is an insidious form of...
    The Blevins Group - Discrimination against women
    Ridiculing Mothers -in-Law is an insidious form of...
    Cardingmafia, blackstuff Scam, WU transfer scam - Volpherat
    I have the proof. Why you answer and not him? He block me...
    Help Desk Phone - Gmail customer service number
    “Help desk Phone” is here to provide the solution for...
    TAKL - Takl hides behind a contract that no one knows...
    I used to work with Takl. I have choosen to walk away...
    Cardingmafia, blackstuff Scam, WU transfer scam - Devilsoul
    Devilsoul is a Scammer. I sent him 220 Wednesday morning...
    Agoda - scam
    DO NOT REPEAT NOT USE AGODA wehave been trying to get a...
    Car Camera Direct - Thieves
    Thieves!!! They received my return in January and 8 months...
    Cincinnati Bell Fioptics - Moved services to new home
    Paid my Fioptics June 18 2018 which was a advance...
    Bluebird Packaging - bluebirdpackaging Custom boxes quality
    Found this company which can do all the work for us in...

    Recently Updated Reviews

    San Diego Chat Line - Need more ladies
    Please add more ladies to the chat line!!!! It's a...
    NYC Chat Line - Needs more people
    Love this chat line but needs more ladies. Call...
    Fetish Phone Chat - Awesome customer. Services
    The best phone chat. I am a 2 year customer with nothing...
    Gay Men Chat Line - Best phone chat
    Talk to single gay men from all over the U.S......all...
    College fantasy chat - Hot
    Lonely 18 and older college girls looking to chat. Mature...
    MILF CHAT LINE - Best phone chat
    The best chat line number for dating older women. Lots of...
    Preferred Guest Resorts - Tommy Cooper
    DON'T LET PGR SCAM YOU! I must be the biggest...
    Family Feud - Discrimination against women
    Ridiculing Mothers-in-Law is an insidious form of...
    The Blevins Group - Discrimination against women
    Ridiculing Mothers -in-Law is an insidious form of...
    Cardingmafia, blackstuff Scam, WU transfer scam - Volpherat
    I have the proof. Why you answer and not him? He block me...
    Help Desk Phone - Gmail customer service number
    “Help desk Phone” is here to provide the solution for...
    TAKL - Takl hides behind a contract that no one knows...
    I used to work with Takl. I have choosen to walk away...
    Cardingmafia, blackstuff Scam, WU transfer scam - Devilsoul
    Devilsoul is a Scammer. I sent him 220 Wednesday morning...
    Agoda - scam
    DO NOT REPEAT NOT USE AGODA wehave been trying to get a...
    Car Camera Direct - Thieves
    Thieves!!! They received my return in January and 8 months...
    Cincinnati Bell Fioptics - Moved services to new home
    Paid my Fioptics June 18 2018 which was a advance...
    Bluebird Packaging - bluebirdpackaging Custom boxes quality
    Found this company which can do all the work for us in...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username