iTalkBB |
| United States, California |
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Consumer reviews about iTalkBB |
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Iris Lu
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Mar 22, 2012
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extreme bad service
Italkbb rejects to release the phone number to our new phone company, Verizon. Basically, Italkbb is a co. Only hire some workers can only speak polite words, but can't do anything to solve problems, like switching the number. It has been more than 2 weeks, the problem is not resolved. All the customers service don't even know the situation, even though they said they put all the records down. It won't work, because no people really works, only can speak to answer the phone. They are polite, but no use. They have no technicians. Be aware of this kind of co. The name starts with " Ch".
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chingmei Li
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Mar 22, 2012
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extreme bad service
My number transfer failed due to mismatched address. I called almost everyday. For over 3 weeks, Italkbb only gave me an address in TX and it didn't work. We finally requested to speak to the manger with strong words. Two days later, I called and got a telephone number for the number transferring level 3 company . My new phone company Vonage, and I had a conference call with the number transferring company . Vonage confirmed my zip code to be VA 22102, that probably is Italbb corporation's address. After making couple formal complaints through some organization. I believe Italkbb got the message. They now send one person dealing with my case one day before my number transfer is complete. Talking to the manger with strong word actually solve my problems.
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