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iolo - System Mechanic

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Consumer reviews about iolo - System Mechanic

Werner Pauw
Feb 23, 2012

subscrition - renewal

You response and service is disgusting to say the least. Maybe this mail goes into an empty box but surely somebody should also look at this empty box.
Every time System Mechanic updates automatically and you run the repair module the program does not finish and gives me the following message:

“An Error has occurred in this script on this page Line: 1
Char 1
Error: Unexpected call to method or property access
Code 0
URL: res://C%3A%5CProgram%20Files%5Ciolo%5CSystem%20Mechanic%5Csmhtml.dll/OVERVIEW.HTM
Do you want to continue running script on this page
Yes or No

Makes no difference whether you click yes or no . Nothing happens and I have to abort the installation all together and restart my computer but no updates had been performed!!!??

Can your support team please advise me what and how to correct this
Even if you have the common decency to say that you do not know or something but to be silent like this is not doing your Company Image any good.
I shall not communicate this any further but my next communication will be right to the top of your organisation

Werner Pauw

JaayEm
Mar 19, 2012

subscrition - renewal

IOLO Inc is probably the WORST software company I have seen in 30-years. Did you do any research at all? Look at all the complaints. I've been trying to fix an issue for three weeks now. Halfway into the "years" subscription, it started saying System Mechanic has expired on 10/1/2012. Ummmm... That isn't for a long time now... I've been bounced back and forth a million times, and I've pretty much had it with their foreign support staff who simply say "I'm sorry" 100 times, and that they will forward to to senior support who never ever ever contact you back. Iolo and System Mechanic get a huge thumbs down!

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