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intoxalock

United States

Consumer reviews about intoxalock

model23
Jun 23, 2012

there's a lot of reports about them on-line!

These guys' victims are people who need to get ignition interlocks because of DU. They charge you monthly and they also have the "lockouts" occur which cost extra $100 each. Beware of this fraudulent company, there's a lot of reports about them on-line!

Tesa09
Apr 19, 2013

poor quality services and product

Intoxalock do not buy their product! It is absolutely poor and low quality and this company has no any refund policy so once you've wasted your money you won't be able to get them back!!! Don't allow them to fool you and look for more reliable company!

Benjamin10
Aug 19, 2015

Totally BAD customer service

I don't even care that Intoxalock is charging more than everyone else. The problem is their customer service and flexibility sucks. If you call and are new customer you get through right away....if existing ...well plan on being on hold for 30 minutes .....and don't push the option for them to call back either because they don't!. Online chat....yeah right .....good luck..."all representatives are busy" with no additional information how long it will take OR if they even will respond to your question. They ship the units out automatically and they arrive at car toys late the day before your deadline is out so if you are not able to go in and change it the following day YOU WILL GET LOCKED OUT....which means $100 plus tow the car to car toys. If you want to change the deadline because you are out of town you get to deal with their long hold times and horrible flexibility!!! Don't sign up with these guys...you have been warned.

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