Log inRegister
Add a Review

InterContinental Hotels Group and Priority Club

United States

Consumer reviews about InterContinental Hotels Group and Priority Club

Mike Kero
Oct 10, 2012

fake membership, absolutely useless

paid for the membership at this company and they offered me priority services which I never received! They always acted with me like with usual customer and never provided any priority! I just wasted my money for the membership, I can confirm now it is absolutely useless! Beware and be careful with them!

prophet1
Dec 25, 2012

credit card fraud

On 14th of December 2012, we walked in and checked into Crowne Plaza, Changi Airport hotel, Singapore for one night stay. Due to late hour check in (around 9:30-10 p.m.),the receptionist agreed to allow us to have late check out till 2 p.m. Before we check into our room, he asked me for my credit card and passport. the hotel staff only inform that we are staying and paying for the club room but he did not inform us that he is selling us the Executive club lounge facilities and charge us additional Singapore dollars 100+ on top of our club room.

We were told that we have two choices of places for breakfast next morning, one is at the main hall and the other one is at 3rd floor the executive lounge. Happily we thought that the club room stay came together with the Luxury lounge not knowing we have to pay for it.

Next afternoon, I requested two more hours extension due to some personal reason (i.e 4p.m.) After my husband came back from the city and meet me at the lounge, we went up again to Executive lounge for a short rest. And on checking out, the hotel staff Ahmad requested me to show him my credit card, and I asked him why last night they charge my card and today, I still need to show my card. He explained that last night they just did a record on my credit card and they only charge us officially when we are checking out.

Two days later, I called up my bank Citibank to verify the total spending on Singapore trip with all the different hotels stay, then I come across Crowne Plaza, Changi Airport, Singapore and found out they have charged us twice with one night stay.

I am reporting and sharing this because I believe there are many victims outside who are travelers or merely transiting at the airport might have been cheated and fraud charged, hoping and praying that the right authority will take action on behalf of us.

This is true,
Cassandra LAI

p/s: We also being treated rudely by the duty manager of the particular hotel ~ Mr. Daniel and up to now we haven`t received any reply from the hotel about the credit card matter. I hope the relevant authorities in the intercontinental group will look seriously into this matter. Thank you and God bless.

Add a Review about InterContinental Hotels Group and Priority Club

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    reservation counter.com - Worst booking company ever
    Booked a hotel in Pigeon Forge Tn. on 6/23/18 told them 3...
    Family Feud - What a dog would do if he saw Donald Trump hair
    I will Never Ever Ever watch Family Feud Again! To take...
    Tempo/Why not lease it - Tempo/DON'T DO IT !!!/RIPOFF
    Don't do it, they WILL RIP YOU OFF !!! have had...
    Tianshi/Tiens - idiots
    Don't trust anyone and get fooled,,,all are useless
    Samsung UK Promo - samsung official blog
    This is our Samsung Headquarter Official E-mail ID. For...
    Make Visas - MAKEVISAS FraudScam Shibiya Canadian PR Holder
    MAKEVISAS Shibiya has conducted a Serious Offense I am...
    club factory - PRODUCT NOT YET DELIVERED
    I have placed my order before 2 weeks within 8 days for...
    club factory - PRODUCT NOT YET DELIVERED
    I have ordered watch in this online before 2 weeks but...
    Light In The Box - custom tax
    i bought a mobile from lightinthebox.I payed insurance FOR...
    Eden Housing Lahore - kashif mahmood
    Eden did not give my house or any money to refund now is 9...
    Cardingmafia, blackstuff Scam, WU transfer scam - Hack Buster
    Hi, I am a Ethical Hacker and a son of a man who got...
    Budweiser Beer - empty beer cans
    2 cans of beer were damaged and empty
    www.theequicom.com - All employee S are fraud
    Simply they loot the money, rajput, priya, priyanka, Ravi...
    Findmenhair - Dont use !!!!! Findmenhair.com
    I ordered hair october 2017 they never sent my hair.... in...
    CSCS DIRECT - cscs card
    We called on 0844 682 0844 to pay for card it was quick...
    SBS Transit - Blaming to Passenger because of taking her bus to follow...
    It is happening just now at 8:26am at blk 586 ang mo kio...
    Narendera Dass - Narendera dass fraudster
    Mr Narendera, I am working for novo elite. We have...
    Fling.com - Fling is fake as fuck
    Don't even bother with this garbage ass fling bs. The...
    Cincinnati Bell Fioptics - HORRIBLE HORRIBLE HORRIBLE
    We recv'd the same sales pitch in the fall of 2017. ...
    builderstest.com - Not accurate - Misleading
    This website is not accurate and deliberately...

    Share this site with others

         
          

    Recently Updated Reviews

    reservation counter.com - Worst booking company ever
    Booked a hotel in Pigeon Forge Tn. on 6/23/18 told them 3...
    Family Feud - What a dog would do if he saw Donald Trump hair
    I will Never Ever Ever watch Family Feud Again! To take...
    Tempo/Why not lease it - Tempo/DON'T DO IT !!!/RIPOFF
    Don't do it, they WILL RIP YOU OFF !!! have had...
    Tianshi/Tiens - idiots
    Don't trust anyone and get fooled,,,all are useless
    Samsung UK Promo - samsung official blog
    This is our Samsung Headquarter Official E-mail ID. For...
    Make Visas - MAKEVISAS FraudScam Shibiya Canadian PR Holder
    MAKEVISAS Shibiya has conducted a Serious Offense I am...
    club factory - PRODUCT NOT YET DELIVERED
    I have placed my order before 2 weeks within 8 days for...
    club factory - PRODUCT NOT YET DELIVERED
    I have ordered watch in this online before 2 weeks but...
    Light In The Box - custom tax
    i bought a mobile from lightinthebox.I payed insurance FOR...
    Eden Housing Lahore - kashif mahmood
    Eden did not give my house or any money to refund now is 9...
    Cardingmafia, blackstuff Scam, WU transfer scam - Hack Buster
    Hi, I am a Ethical Hacker and a son of a man who got...
    Budweiser Beer - empty beer cans
    2 cans of beer were damaged and empty
    www.theequicom.com - All employee S are fraud
    Simply they loot the money, rajput, priya, priyanka, Ravi...
    Findmenhair - Dont use !!!!! Findmenhair.com
    I ordered hair october 2017 they never sent my hair.... in...
    CSCS DIRECT - cscs card
    We called on 0844 682 0844 to pay for card it was quick...
    SBS Transit - Blaming to Passenger because of taking her bus to follow...
    It is happening just now at 8:26am at blk 586 ang mo kio...
    Narendera Dass - Narendera dass fraudster
    Mr Narendera, I am working for novo elite. We have...
    Fling.com - Fling is fake as fuck
    Don't even bother with this garbage ass fling bs. The...
    Cincinnati Bell Fioptics - HORRIBLE HORRIBLE HORRIBLE
    We recv'd the same sales pitch in the fall of 2017. ...
    builderstest.com - Not accurate - Misleading
    This website is not accurate and deliberately...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username