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Instrumentpro.com

United States

Consumer reviews about Instrumentpro.com

FedUp
Dec 13, 2011

Beware

OMG! People need to be warned about this outfit. They don't tell you that near EVERYTHING you order will have to be back ordered from the manufacturers and that they don't have your items in stock. Instead on their item pages they use phrases like, Get yours today". Fact is you will be lucky to get yours this month. The way these crooks work is they take your order and then the next day they send you an email telling you about your backorder and thinkgs will be shipped directly to YOU from the manufacturer within 48 hours. This later allows them to blame the manufacturer. Then when you go to cancel, because they never had your item in stock to begin with, they tell you cancellation takes 48 hours. After you complete the online form you get another page telling you that cancellation takes 72 hours, after they "evaluate" your request. Orders can not be can cancelled if they have been processed or shipped. They never define what processed means, but I have to assume it means if you placed an order, even if they don't tell you they don't even have the merchandise - well the order was processed. Then they contradict their double talking arses again and tell you that the order will first be shipped to instrumentpro before being shipped out to you. They will ALWAYS tell you that the order can not be cancelled because it has been processed and/or shipped by the manufacturer. You will later find out this is a lie. However if you refuse the shipment (if it ever comes) there will then charge you 25 percent off your refund (and your refund will take weeks if not months). If you check the BBB you will find out this outfit has an "F" rating and is not even a member of the BBB. Someone seriously needs to off these lying assed, crooked sonzabiotches.

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