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IBeams or OptiVision

United States, Pennsylvania

Consumer reviews about IBeams or OptiVision

sacoflbc
Oct 14, 2017

IBeams or OptiVision

908-827-1437
PO Box 673, United States, Pennsylvania
www.davesibeams.com

IBeams or DavesBeams

If you want to cause yourself nightmares buy a pair of sunglasses from this company and specifically Mike. I had a pair of glasses that ended up with problem and at his request I sent them back for replacement with $8 for shipping. That was 10 months ago and there have been multiple phone calls, I mean more than 10, and I have never heard so much bullshit in my life. I know more about the problems in their company than one would care to know because he took the time to explain to me as did Frank. In any case I have been promised on more than one occasion that my replacement would be sent, etc. I have sent text at his request, I have sent email at his request and I have sent letters at his request of which none were acknowledged or replied. I sent registered mail so I have proof my sunglasses were delivered but it is to a PO Box. I sent registered, return receipt letter and it was sent back to me because they will not sign for anything. In other words they want no proof of anything delivered so if anything is sent back it is going to be your word vs theirs. The sad thing is the product is great and if you buy and have no problem and need repair you will be good to go. They offer for the $135 a lifetime guarantee but what good is that.

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