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Hulu Plus

United States

Consumer complaints and reviews about Hulu Plus

Alicia Crane
Sep 26, 2012

deceptive business, beware!

This company is a scam and does fake advertisement! Purchased free 30 days trial from them but never received a trial and a response on my emails. I managed to change all my details before they overcharged me. Beware and don't trust this company!
flipflop
Sep 27, 2012

Scam website!

I signed up to this website, and the first trial week was suppose to be free. They had to have my credit card info for registration. After I watched one episode of 4 of Castle, I had more episodes, which I could watch later, and there was no mention of the expiration date. Next day none of the episodes would download. The message said that I would have to pay for them! What a scam! Did not see this coming.
Debraawatkins
Feb 9, 2013

Hulu Plus

Hello, I'm writing to complain about Hulu Plus. I'm not able to watch movies except about 2 hours in the morning, after that it keeps pausing, and it takes about 3 minutes before it comes back on then it stays on about 2 minutes then it goes off again. This has been going on for awhile, is there a reason why, because I'm going to cancel my member ship if it don't get better.I'm in Douglas Georgia. Thank you Debra Watkins
B.S.Stamm
Jul 6, 2013

B.S.

Tried free trial offer. Gave Credit card info. Tried to logon. Could not. Sent to GOOGLE site for additional info. .Re-enter password Could not log on to HULU. locked In GOOGLE site. etc. Cancelled immediately. This site sucks.
pondstir
Jul 19, 2013

False advertising

I wanted to watch the Bastille Day fireworks in Paris (live) on July 14th. Was led to Hulu plus. Signed up for 5 day free trial. They insist you provide CC info and suck you into donating a total of $3.95 (though I NEVER checked the donate box.) Proceeded to the site for the fireworks, Well, guess what? Got a message that French TV owns the rights and does not allow streaming to my country. USA. They are refunding my money, but I'll never do business with this company again.
BudH
Dec 14, 2013

billing complaint

After signing up for free trial with Hulu it did not stream properly so I canceled and they billed me which should have been free trial
so I called and they refunded me after I explained the problem and she told me I could have another trial to try again. I did not like hulu, it was too hard to navigate in Hulu so I canceled again this time they billed me again and I had trouble getting refund back so I advise don't sign up for Hulu because of several complaints unresolved by BBB. Hulu is not a member of the BBB. I recommend Amazon Prime or Netflix good luck

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