Log inRegister
Add a Review

HSBC Creditkeeper

United States, Virginia

Consumer reviews about HSBC Creditkeeper

Raleva2
Jan 17, 2012

unauthorized charge

To follow up, this charge appeared again two more times (and I disputed and had it removed with my credit card) and I called them myself. The HSBC representative apologized, transfered me to someone who could help. They apologized, said that my name on my card did not match the credit card number they had in the file, and said someone must have keyed it in wrong in the computer. Promised me it would not happen again. Gave me a confirmation number. Then yesterday, the charge showed up AGAIN on my credit card account for the fourth time. I am livid. I will call them again, and also this time have my credit card cancelled and replaced with a new number to assure it doesn't happen again. Seriously, I have spent at least an hour now disputing these four false charges for $9.99, costing me time and cell phone minutes and I'm very, very unhappy they promised to fix it and yet did not. This business is far from professional. I think it's a giant scam.

Add a Review about HSBC Creditkeeper

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username