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hotelopia

United States

Consumer reviews about hotelopia

geometro
Jul 25, 2014

hotelopia

United States
www.hotelopia.com

What a Scam !!!!!!!!!!!!!!!

I booked three hotel rooms through Hotelopia website on July 14th, 2014, they charge full price to my Creditcard and email me a booking confirmation, but when whole family arrive the hotel (Banff Sproce Groove Inn) on July 19th , the hotel Manager told us there was no such reservation in their system. We call Hotelopia customer service, there was no answer. Banff and surrounding area there was no hotel room vancant.
We had to drive one hour away to find hotel in a dark late night and paid doubble the price. They totally destroyed our family holiday>>>>>>>>>>>>>>>

What a Scam!!!!!!!!!!!!!!!!

I try contact them so many times, they told me their excuses or put me on hold or hang up on me. Never mention refund, no email to explain what was happening.

Never, Never, Never Use them again!!!!

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