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Horizon Products

United States

Consumer reviews about Horizon Products

amilholm
Sep 4, 2015

ITS A SCAM!

This is a company that scanned our companies previous kitchen manager into buying their product. After his employment ended here, we contacted this company MANY time to cancel whatever orders were in. We had one order come in, paid the invoice then asked them again to cancel it. Since I never got confirmation that this order had been canceled, I called back 2 times a week for three weeks trying to get ahold of Ed Houser to stop any further deliveries. I left Mr. Houser at least 3 messages and I never received any call back. Then, 2 days ago we received a shipment of their cleaning product (which we DO NOT use) and an invoice for over $200.00. When we called the company to try to ship it back they were rude, dodged our questions and told us that if we want to ship it back that we have to pay for it. So, it will be dropped off at UPS this afternoon and the shipping will cost our company over $50. We are still not sure whether or not we will receive this product due to their poor communication skills and dodgy attitudes.

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