Dear “Vic”,

Your comment has been brought to our attention. Even though this kind of observations are intended for future customers, we prefer to be hands on with the current clients that for some reason allege there was a failure on our part to clearly communicate the terms and conditions associated with the purchase of our products. Although the information is clear in the signed documents, we continue to work towards an even clearer communication.

We are very interested in clarifying your comments and we urge you to contact us so that together we can find a solution to your needs.

Reach out to us at grupomayanblog@grupovidanta.com or by telephone at 1-800-292-9446.

Every case is important to us and we will not rest until we have exhausted every reasonable means available to us to help our clients in any way we can.

We hope to hear from you soon.

Sincerely,
Karen Rose
Customer Support Representative.