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H & R Block

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Consumer reviews about H & R Block

Lisa P D
Jan 5, 2012

treatment of employees

I am more than happy to prepare taxes for a free 1040 EZ client. I give that client the same great service I give to any paying client. Hopefully, that client will continue to come to me later on when he or she has dependents, deductions, etc. The Free EZ program is a program designed to develop a relationship with young or lower-wage earning clientele, for the future. It's a great program that benefits everyone! I've been working for HRB for 7 years and I care for my clients. I'm not worried about my commission. My goal is to get the best possible result for my clients, and have them return to me next year. There are lots of tax pros like me working for Block. Karma pays!

lmlawatsh
Feb 4, 2012

Careless

h&r recently filed my daughter & her wife they were married at the courthouse binding document is actually labeled in a domestic relationship they took that along to do taxes for the first time as a couple the lady at h&r siad she didn't need to see the document or the fact that my daughter has a 3yr. old of her own, this is how the taxes should of been prepared she is claiming head of household homestead and claiming my daughter as a dependant and her 3 yr.old daughter in a domestic relationship with abinding certificate.the lady at h&r di them like this filed them as a married couple and claimed that my daughters 3yr.old was her daughter then the lady calls later nite from h&r and tells them she had made this mistake if filing it wrong now said she was goin to lose her job over the mistake, now she says she is not goin to lose her job and that the money they were suppose to get she says they will have to pay over half of the refund back because of the mistakes that she made on the returns excuse me but whose faule is this and why should my daughter and her wife have to pay for h&r's mistake

ghiggins
Apr 4, 2012

H & R Block is a nightmare!

We have been going to H&R block for our taxes since 02 and we never had any issues. Because our returns are a bit complicated we always bought the peace of mind contract. This year when we tried to do our taxes with them they informed us that they made a big mistake and that they will be ultimately responsible. So far my tax lady has been really responsive and giving me every possible scenerio within the law to figure out the least impact on my taxes. I feel that they are handling this issue in a really professional matter. I wouldn't go anywhere else. I also took the course this year but decided not to work for them due to the low pay but the knowledge I gained was worth my time and money.

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