Grand Mayan |
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Consumer reviews about Grand Mayan |
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anitabaken
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Dec 13, 2016
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Grand Mayan Timeshare Scam
We purchased a timeshare at the Grand Mayan San Jose Del Cabo . Upon receiving our papers we noticed there were many fees involved that we were not made aware of. The sales representative misrepresented what the contract/membership entailed. we had been trying to get out of the timeshare and they were saying its too late to cancel it. Seeking legal means of timeshare contract cancellation. we found a company called Mexican Timeshare Solutions that seemed reliable, Very skeptical about our latest experience. we decided to contact them. The process was very simple; I provided them with everything they needed and cooperated with them to help them do their job. They were always quick to answer my e-mails and phone calls in a very friendly, professional manner. Fortunately we got and we are free of maintenances fees.
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rogerwells
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Feb 22, 2017
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Grand Mayan Timeshare Scam
My wife and I were on vacation in Playa del Carmen, Mexico, and stayed at The Grand Mayan . We went to a timeshare presentation. Unfortunately I felt for it and I am very sorry that I attend to their 90 minutes presentation, which turned out to be more like 5 hours of high pressure selling strategy they use to sell one of their units. We paid them 6500 and our relatives paid them 5500. When we were to return to the States we were supposed to send a wire for an additional 2500.We were desperate for help once we arrived home from Mexico and found out we had been scammed. One day, my wife found the services of Mexican Timeshare Solutions online while trying to find someone who would rent our Grand Mayan weeks. We were tired of having to keep paying the monthly maintenance fee as it was like throwing good money after bad. The process took about 6 months but my timeshare contract is cancelled. I did verify the cancellation directly with the resort before submitting payment to Mexican Timeshare Solutions. Fortunately we are free from this contract.
DO NOT ATTEND ANY PRESENTATIONS AT THE GRAND MAYAN, MAYAN PALACE OR ANY RESORTS OWNED BY VIDANTA/VIDA VACATIONS. THEIR SOLE PURPOSE IS TO RUN TIMESHARE/VACATION PACKAGE SCAMS
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