Log inRegister
Add a Review

Grand Incentives

United States, Florida

Consumer reviews about Grand Incentives

rod956
Feb 11, 2012

Lack of hotels

I've had the same problem. Sent in 2 requests so far and now I won't send in my 3rd one. Too frustrated. I sent an e-mail to Grand Incentives complaining about their practices. I also asked them what they did with all the money that they collect and don't refund. I haven't received a response as of yet.

same story second verse
Feb 14, 2012

Lack of hotels

The exact same thing happened to me. The date we requested was not near a holiday and we made sure it didn't interfere with spring break in the locals we chose. Shame on Rainbow systems for partnering with Grand Incentives...it smears the credibility of Rexair LLC. I'm ready to chalk this one up to a scam and will publicly decry Rainbow at home show booths for inticing new customers through the use of Grand Incentives (a.k.a. Grand Scam). I guess the only thing I'm hopeful of is receiving my $50 refundable deposit since Grand Incentives can't seem to meet ANY of my three requested location on the mid-week dates we chose...but even that hope is dim.

bhunter2492012
Feb 27, 2012

Refund

Grand Incentives is a scam. They do not have the rooms available and they do not return your deposit. I have been trying for 4 months to get my money back and each time they keep telling me that it will be mailed "this Friday". Its all a lie. I've spoken with Carol three time and Connie once, Connie says she's a supervisor (941-552-5070). If a Rainbow Salesman from Gastonia NC offers you a free vacatrion to see his sales presentation then run like h#!!.

Dengrove
Feb 28, 2012

Lack of hotels

These folks provide some type of getaway incentives as well as others. One is that they contract with other businesses who then give you a certificate for a 2 night getaway. They list a lot of places but when you want to select, the fine print tells you to select 3 with 3 dates and you may not get those dates or locations as it's based on availability. If you do this on-line, the immediately take a $50.00 fee from your credit card or checking account to hold a reservation...really? To hold a reservation that they don't even guarantee. They have a 30 day cancellation policy. So I put the $50.00 debit card info and then realized that this might not work. I called within minutes and was told "we'll have to issue a refund and it will take 4 - 6 weeks. Why? Why can't they refund electronically the way I paid and put the money back into my checking account? The answer I received is that "they don't do that". This issue a check in 4-6 weeks. So it's been almost 4 and no check. I'm told that I will still receive my refund but I have my doubts. When I complain about using my money I'm told "It's only 50.00". I get that folks. But if hundreds of people give them 50.00 that they can use for 6 weeks without paying any interest, that's a decent chunk of change. SO MY ADVICE IS TO NOT FALL FOR THIS. YOU WON'T GET THE RIGHT VACATION OR THERE WILL BE SOME CATCH TO THE WHOLE THING AND THEN YOU'LL WAIT IN THE HOPES OF GETTING YOUR MONEY BACK.

GrandGetaways
Apr 6, 2012

Lack of hotels

I apologize for any difficulties you had in booking your getaways. If we can expedite your refund and/or still help you book your travel, please call our Quality Assurance Team directly at 888-269-0182.

- Coast to Coast Grand Getaways

ttuite
Apr 24, 2014

failure to honor travel request or provide refund

Attended seminar for vacation packages declined yet were given 2 free travel packages that included airfare anywhere continental US and 2 nights accommodations Unable in 2 attempts to book and just placed on hold when discussing refund of $25 + $35 registration fees x2.

Add a Review about Grand Incentives

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username