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Global Discovery Vacations

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Consumer reviews about Global Discovery Vacations

7121
Dec 31, 2011

Scammed

I've been a member of Global Discovery Vacations since 2008. I've only been told once that I couldn't get the location & dates requested, but it was peak season and I knew it was a long shot. I have stayed in beachfront, beautiful condos two - three times per year since joining, plus two weeks in Gatlinburg in peak season. I've never had a problem with the service at Global, at all. In fact, when one condo turned out to have a couple of small maintenance issues, resulting in having to wait for a repairman for a couple of hours, I received a certificate towards upgrade fees on my next stay. I've read before that there are two travel clubs called Global and that they are often confused? Anyway, I've been extremely pleased with my membership.

EStout
Jan 5, 2012

Scammed

Hello

I have posted on this board previously, but I wanted to touch base. If you have any concerns, I would be more than happy to talk with you. You can call me directly at (913) 660-7780. It is important to me and everyone at Global that you have a great vacationing experience, and I would be more than happy to go over your membership with you to make sure you know how to take advantage of the benefits. Please give me a call.

Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 5, 2012

Huge scam

GarfV

My name is Eric Stout. I am the Operations Manager for GCI. I would be happy to go over your travel membership with you. Please call me directly at (913) 660-7780.


Mr. Wroblewski

Thank you for your recent posts. I would be more than happy to answer any questions you have about our travel membership. My phone number is (913) 660-7780. The promotions that you mentioned are provided by marketing companies. Unfortunately they are not fulfilled by GCI. If you have questions about the promotions, I would be happy to put you in touch with a representative that could answer these questions for you. Again, you are more than welcome to contact me directly so I can assist you.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 5, 2012

Disappointed & Embarrassed

flossiehannah


Hello, my name is Eric Stout. I am the Operations Manager for Global Connections. I would be more than happy to assist you with your membership. Please call me on my direct line (913) 660-7780.

Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 5, 2012

MISREPRESENTERS

regeit and pstepyn

Thank you for your recent posts. The promotions that you mention are provided by marketing companies. I would be happy to put you in touch with a representative that would be able to answer any questions that you have about the promotions you received for attending the presentation. Of course if you have any other questions about the about our travel membership, I would be more than happy to answer them. My phone number is (913) 660-7780.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 5, 2012

Terrible Customer Service

mspradling


Hello, my name is Eric Stout. I am the Operations Manager for Global Connections. I am so sorry to hear about your experience. I would be more than happy to assist you with your membership. Please call me on my direct line (913) 660-7780.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 5, 2012

FRAUD!

oster01 and Mr. Brown


Hello, my name is Eric Stout. I am the Operations Manager for Global Connections. I would be more than happy to assist you with your membership. Please call me on my direct line (913) 660-7780.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 6, 2012

Stay away

cmorejon3


My name is Eric Stout. I am the Operations Manager for GCI. I would be happy to go over your travel membership with you. Please call me directly at (913) 660-7780.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

EStout
Jan 6, 2012

Scammed

My name is Eric Stout, Operations Manager for Global Connections. I would be more than happy to review our travel club membership with anyone on this forum. I would be happy to review its benefits and discuss any concerns that you have. You can call me directly at (913) 660-7780. I look forward to talking with you.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

GDV Guy
Mar 1, 2012

Scammed

I am a sales representative at GDV. I own the program you are speaking about, which is how I got my job.

I noticed that a couple of people have complained about "fake" bbb.org websites. Here's the link.
http://www.bbb.org/kansas-city/business-reviews/travel-clubs/global-connections-inc-in-overland-park-ks-97030227

EStout
Mar 1, 2012

Overall I would give the customer service department a failing grade

Nhall and Lisa

Hello, my name is Eric Stout. I am the Operations Manager for Global Connections. I would be happy to help either one of you or at least point you in the right direction. Please give me a call at (913) 660-7780.


Eric Stout
Operations Manager
Global Connections, Inc.
(913) 660-7780

Dewaine
Mar 3, 2012

Scammed

I did join on a trial basis, the free trip for joining is a scam they put you up in a travelodge not that this is the worst hotel but you can't even upgrade with your own money. The travelodge is in a bad neighborhood, I have family that live near the area the Spirit Incentives people put us and before we went my family told me it is the worst, poorest part of town, with a lot of crime. So we decided not to go at all. A Free trip where you can't leave the room is no vacation. As for Global Discovery Vacations the jury is still out. I scheduled a vacation and will let you know if it too is a scam.

Jack

nlist641 Again
Mar 13, 2012

Scammed

Well here am back on the boards. I put a request in last week on the 9th. Asking for a two bedroom condo in North Myrtle beach (ocean front). I have a message on my machine tonight, there is no availability in Myrtle Beach for ocean front. The best they can do is 5 miles away and it will cost me $1, 000. Why would it cost me more?? I will find out! I left a message for Steve Moody at ext 7840. I explained that 5 miles away will not work. Think maybe he stuck to the North Myrtle (hoping). I said any two bedroom ocean front complex would work. I explained how I talked to Eric Stout and Heather Love-Allen and don't want to have to do that again but I will. I will continue to update the board.

nlist641 Again
Mar 14, 2012

Scammed

Got a call today, seems I filled out the wrong form online. I filled out the one for a discount week which is a rental??? Didn't even know that was a part of what Global does. So when my wife called (Steeve Moody) they told Her that we were out of luck. First the dates we want are no longer 120 days out, second 120 days is not enough time to get an ocean front property. NOT beach front condo, just a property that is ocean front! The best they would be able to do in all of Myrtle beach is 5 miles from the beach. We said that is not acceptable. So I called and got the same story, so I requsted my activation fee $399 back since we will not be using the program this year. Was transfered to Diana (who was much more helpful than Steve) She said she had to check with her boss. Came back on and said they don't normally refund the money but they will make an acception this time.
I am ready to get on board with the rest of the folks on the web and will start talking to friends (Lawyers and Bankers) to research the options to stop paying the crazy intrest rate loan they BS'd Me into. I will continue to post what I find.

TO anyone else waivering, I would say the return is not worth the risk!

Howard Keear
May 15, 2017

No Disabled Condos

I am a 100 percent disabled veteran who after listening to there agent state that there was ample availabity of condo due to a agreement with another company I believe RCI--they are liers in my opinion based after hrs and hrs on there computer to trying to located a condo that lists an elevator-there condo with RCI have next to nopne elevators. Call Global and they will dance you around the proverbial maypole trying to teach you like the cat to chase your own tail!!After 10000.00 dollars dont make this mistake you will be very very sorry

Davidotul
Jun 8, 2017

Misrepresented

My husband and I recently signed up for the Global Discovery Vacations membership. We were told Global had thousands of locations. And not just condos, but also cruises, RV rentals, camping, concierge service, even discount shopping! This sounded like the membership we've been looking for.

After we signed the papers, they gave us our membership book with all the information, and we went home and immediately started planning. We already had a vacation booked for Alaska with a stop in Vancouver to start. We called the concierge service to see what our new membership could do for us in Vancouver. She said she could not help us and gave us the number for Global member services. Then we looked up places to stay in Anchorage and found Global does not have property there.

We decided to try another vacation. St Louis next year in June for a family reunion. The closest place we could find was Lake Ozark - 2 hours away. A beautiful place, but not where we needed to be.

We tried Crater Lake - something on our bucket list. Again, nothing in the vicinity. We tried Cozumel, with the same result. You do have places in Mexico, but nothing close to the diving spots we were looking for.

We tried Tahiti. Yes it is available for $189 a week with one star and another for the extra bedroom (we travel with family), on top of the annual activation fee $389, plus the international fee (that one we didn't know about), plus another star because it is always in peak season.

By this time, we were thoroughly discouraged, so I made an appointment with Brooke Maynard, Director of Compliance at Global Connections in Ormond Beach. He showed me how to navigate the site. We discussed the "extra" fees for international travel, camping, cruises, peak times, and extra rooms. I learned that the Travel Agency did not necessarily give you the best prices. They are more of a middleman to take care of your reservations. We compared airline and cruise prices from other companies - Global could not beat these prices. So I asked - what did we spend our money on, Mr Maynard seemed actually apologetic when he finally concluded that we are saving money on the $189 a week condos.

Now we are VERY concerned. So far, we've searched and haven't found anything that serves us. We decided to try one more time. Memorial Weekend, Ormond Beach, 2018. We found Sea Shells Beach Club. But before accepting the reservations I had a question about the cancellation policy. I called and talked to Jamus Eccleston. He said he wasn't sure about the policy, but would be happy to answer any other questions about Global and show us the condo.

We met, spoke at length about the company and it's perks. He was very informative, but there were some things he wasn't sure of, and so - gave Emily Ceruzzi's contact - she in turn gave us Eric Stout's name to try to resolve this.

I guess what I'm seeing is that this membership isn't benefiting us as we thought it would.Had the list of locations, extra fees, extra stars been presented prior to signing, I believe this would have made a difference in our decision. Other than releasing us from this contract, I don't know of anything that can be done to improve this situation

It's been three days and we haven't heard anything.

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