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GE Capital Retail Bank

United States

Consumer reviews about GE Capital Retail Bank

Larry1020
Apr 3, 2012

no customer service


I tried to increase the withdrawal amount but it doesn't work. I end up paying more interest because of that and the debt keeps growing. Their website crashes on the third step and their representative from India just promises to send me a form via mail because she doesn't have access to fax or a computer. I haven't received anything. Just stay away from them!

cbbarn
Apr 14, 2012

online payment


I tried to set up online payment, but according to their system, I cannot pay my account online from Canada, not even through their Canadian GE Capital office, they cant take post dated cheques, and their banking code will not accept my canadian bank code, even though it is a U.S. bank account. I believe I am paying enough already @ 29.99 percent, so now I have to write a cheque and with an extra stamp cost mail it every month. I do hpe they do something about this soon. we have the technology, we can fix this.

gabriel1step
Jun 24, 2012

Can't register my credit card after transfer from Chase


My Chase credit card account has been sold to GE Capital Retail Bank as of June 2012. I went into GE site and tried to register my card but there system does not recognize my account number. Have not receive any info from GE as to where to make payments to. I currently have a balance on my card and want to pay it off but can't because I don't know where to go. Afraid of getting slammed with fees. Tried to call the number on the back of my Chase card but just get a recording stating my account has been transferred to another bank. And they advise me to call the 800 number I just call on the back of my card. Talk about a run around. This is pathetic.

Rena Whitman
Oct 17, 2012

Credit Cards


Applied for Wal Mart Credit Dards back in September (around the 20th) and was approved. So far I have not received any cards in the mail from anyone,. Contacted Walmart and was told to contact you at GE Capital, Retail Bank. Hopefully this works. I am concerned that the cards were sent and someone else now has them. Is it possible to check on this and see if they were ever sent out and where did they go? I also ordered two shirts from Walmart at the same time and I have not received any bill for those shirts either. CAN SOMEONE HELP WITH THIS PROBLEM PLEASE... Thank you. Rena Whitman 7274 Davis Road, Rome, NY 13440

hip
Dec 27, 2012

thieves


I got my money stolen by this company! Somehow they got access to my details and then stole almost all money from bank account. At the moment they don't reply on my texts and calls and I can't get my money back.

home
Feb 12, 2013

credit report for sam's


you recevied an inquiry from sam's club for mrs leola bradford on 01/19/2013 and on 02/03/2013. both those inquiries were turned down because of a report you received from transunion credit reporting agency saying that mrs bradford was deceased. well, i am mrs leola bradford and i am certainly not deceased. i contacted transunion and they said the report had been corrected. i was told that i had to contact you myself to let you that i am not deceased. i would like to know, since i already have cards with you, can i reapply for that sam's card? i would like conformation from you that you received this commucation. i am at 4431 gallagher drive, houston, texas 77045. my phone number is 713-433-0945. my email address is: mrsleolabradford105@hotmail.com. please contact me because this is very important to me. thank you

fortukat
May 13, 2013

CLOSE MY ACCOUNT DUE TO INCORRECT NUMBER ON THE CHECKING ACCOUNT;


GE CAPITAL RETAIL BANK
PO BOX 9650331
ORLANDO FLA

RE; KATHRYN FORTUNATO
15620 HALLIDAY AVE
CLEVELAND OHIO 44110
216-249-7228
FULL TIME EMPLOYMENT FOR OVER 11 YEARS AND YOU SEND ME A LETTER LIKE THIS????

DEAR SIRS:

ACCT ENDING IN 3811

I HAVE HAD THIS CARD LESS THAN 6 MONTHS, PUT AN INCORRECT NUMBER FOR MY CHECKING ACCT TO PAY
THE BILL AND YOU SEND ME A VERY

MEAN LETTER ONE WHICH IS NOT NECESSARY; I MADE AN ERROR AND TONIGHT I PAID $100.00 ON THE AACCOUNT WITH THE REF: 510149644; MY BALANCE IS $500.00 THE PRIOR PAYMENT WAS NOT RECEIVED;

WHEN I TRIED TO GO IN ON LINE I COULD NOT GET THRU --IT WAS OUT OF SERVICE;

I DO NOT THINK A LETTER OF THIS NATURE IS NECESSARY; I HAVE HAD OTHER ACCTS WITH GE CAPITAL WHICH I PAID OFF---FEEL YOU WERE BEING A BIT UNFAIR WITH ME.



I WAS PROBABLY TIRED AND DID NOT REALIZE I PUT IN A WRONG NUMBER;

England
Sep 27, 2013

GE capital retail bank


I purchased a necklace from Hawaii, as Mauii Divers had just set up an account with GE Capital for their Canadian customers. When I tried to pay online, it would not accept my information. I called several times, and was on hold each time for 30 minutes plus. Finally, I got through to GE after 40 minutes of being on hold, yet again, and spoke with a lady that was working out of India. She could not help me and had to put me through to a supervisor in Florida, USA. I told the person, that I was sick to death of all the run around, and that I would like to pay in full on my credit card. He told me he could not take my payment, as I did not have an account in a USA bank! He mentioned he had been having a lot of problems with Canadians trying to pay, and could not forsee any solution in the immediate future! he advised me to go to Walmart and send a money wire . I asked if GE would cover the cost of my sending it, as this GE loan was supposed to be interest fee. He stated, any reasonable charges would probably be considered. I went to Walmart and told the customer service agent that I would pay the full amount from my debit card. After 15 minutes she came back to me and told me that they only send to GE Capital Retail Bank in Ohio and Montana!! Ask me how happy I am! I think the only way I can pay this, is if they send a collection agency around to my house. And I will stuff $100.00 bills in their hands, and ask for a reciept! I am so stressed, that this has made me physically ill, as I have an A1 credit rating.

wylee8392
Jan 17, 2014

deceptive practices on higher interest rates of paying back care credit card


I have a big complaint about the credit care cards ? because they are charging a big amount if I think I'm getting close to paying it off then I have more interest added again . So I know there is a 34 million dollar PAYMENTS BACK TO ONE MILLION PEOPLE , AND i BETTER BE ONE OF THEM . BECAUSE OF YOUR CRITIERA ; tHAT IS VERY UNFAIR ; EVERYONE NEEDS TO GET THEIR MONEY BACK. tHAT IS FRAUD AND THAT IS A FELONY??

wisewoman1
May 15, 2014

GE Capital Retail Bank and CareCredit in collusion


My dog got hit by a car February, 2014. Took him to Bain Vet hospital located inside a PetSmart. The bill was $500. Bain made me take out a loan for the amount with CareCredit. Since it was my beloved dog, I took out the loan.

CareCredit immediately turned my account over to GE Capital Retail Bank. I received only ONE bill, and paid two months in advance. But no one informed me that GE Capital Retail Bank regards any payment, no matter for how much, as only one payment, and they charged me $25 for a "late" payment fee for April. Then they began calling twice a day, three times a day, even four times; early in the morning (before 8:00 AM) and AFTER 9:00 PM! THIS IS AGAINST THE FEDERAL FAIR DEBT COLLECTION PRACTICES ACT.

In other words, GE Capital Retail Bank violated Federal Law. I called to request they stop calling me, and SEND ME A BILL. I received NO bill, and they continued to call, another violation of the FDCPA (look it up, someone should sue GE Capital Retail Bank). I called again to ask that they send me a bill, but their "Customer Service" people in India harrassed me over the phone and threatened me until I agreed to make a $60 payment. Which will be counted as only one payment, my monthly payment is only $25.

THIS so-called BANK IS NOTHING MORE THAN A DEN OF THIEVES! Avoid them at all costs.

I wish I'd known, I always boycott GE in any form of business. Their light bulbs burn out quickly, and their appliances all break down within a year or two. I would NEVER have trusted them with any bank account of any kind, ever!

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