Gamefly |
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Consumer reviews about Gamefly |
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KWeaver
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Dec 10, 2011
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Scam charges
Gamefly put $20 on hold from my debit card for a "free trial" During signup when you put the credit card info in it even says "Credit card will not be charged until trial period ends" but there the charge is. The answer from customer support is as follows" "we perform a temporary authorization against the credit card provided upon registration. This is to ensure that if you choose to stay a member after your free trial or if you wish to keep a game that you rented during the free trial, you are ready to go.
We do not receive any funds from this transaction. The temporary authorization could take 2 to 5 business days to clear depending on your bank's policy" Is this not charging my account before the trial period ends? A $1 pre auth might be acceptable if told up front but $20 to set up account? SCAM.
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rumble2007
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Jan 23, 2012
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Horrible and slow
i am in the same boat as u am about to cancel and laugh if they try to charge me
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GameFlySupport
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Feb 9, 2012
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false advertising horrible customer service
Hi rumble2007,
We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at [email protected].
Thank you,
The GameFly Team
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GameFlySupport
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Feb 9, 2012
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Scam charges
Hi KWeaver,
We apologize for your experience. In order for us to further assist you in resolving this matter, please contact us anytime, 7 days a week, at [email protected].
Thank you,
The GameFly Team
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Morbid
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Sep 17, 2012
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waste of money
This company is a total scam! Tried to buy some equipment for my character but they just took my money and never provided me my purchase! No customer support service and of course no refunds! Avoid this company and don't waste your money with them!
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