Freeway Insurance |
| United States, California |
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Consumer reviews about Freeway Insurance |
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rfagent
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Jan 15, 2012
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Fraudulent
yeah do not go through brokers they charge for all services and even to make a damn monthly payment in the office its $10. these are called agency fees or broker fees. since these people are commission hungry unlike direct companies they'll commit fraud and do anything it takes to get your money. do not think the agency commission is cheap. it is easily over $200 for them sitting with you for 10 minutes. this fee is included in the downpayment. do not pay a huge down payment. if they do any unethical practices with your policy all you have to do is call the department of insurance, this is the proper place to file your complaint. google their phone number. many people do not know about department of insurance and this is how you get taken advantage of. some people think you need a lawyer but if they get enough department of insurance complaints they will be shut down.
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rfagent
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Jan 15, 2012
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FRAUDULANT
DONT GO TO FREEWAY. unless you like giving away your hard earned money so the owners of that greedy agency can profit from huge broker fees that are not refundable. not only that but they false advertise and say they have a free gas card or 1, 000 dollar gift card or even concert tickets and rates as low as $15 per month. this is all bullshit. those rates are impossible and nothing is free you guys should know that by now. once you walk in the office you leave with that funny feeling like you've just been closed by and expert liar who has a license to steal. to steal large amounts of your money that are not even introduced to you as broker fees and that large chunk goes to the owners and then they pay the agent that did all the work just a couple dollars for a cup of coffee and thats if they exceed their salary which is minimum wage. this is a horrible agency to work for and a horrible agency to purchase insurance. this is only the beggining. not only do you leave ripped off but you leave with a crappy company horrible with claims service representatives that leave you on hold forever or just hang up on you. since the moment you walk in the office you'll notice how ghetto it is and the wait is long even if the office is empty because thats a tactic so they can impose control over you. it is all a mental game so they can take the most money from you as possible. do not sign that broker fee agreement if the broker fee is over $60 you are getting ripped off. if they lie or do anything unethical they dont want to refund your money. all you have to do is go to the department of insurance. they'll make sure to help you. too many people do not know about the department of insurance and thats why they get taken advantage of. CALIFORNIA DEPARTMENT OF INSURANCE!!
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freeway robbery
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Jan 24, 2012
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False Information
DO NOT GO TO FREEWAY THEY WILL CHARGE HIGH BROKER FEES THAT ARE NOT DISPLAYED UNTIL YOU READ THE "BROKER FEE" AGREEMENT. DO NOT SIGN THAT BROKER FEE AGREEMENT IF IT IS OVER $20 IMMEDIATELY ASK FOR YOUR MONEY BACK IF THEY REFUSE TO GIVE IT TO YOU CALL THE DEPARTMENT OF INSURANCE. THE BROKER FEE IS ALL MONEY FOR THE AGENCY IT IS NEGOTIABLE SO DONT GET ROBBED. YOU SHOULD NOT PAY A LOT MORE THAN YOUR MONTHLY PAYMENT FOR YOUR FIRST PAYMENT, IF YOU DO YOU ARE BEING ROBBED. HAVING A BAD RECORD DOES NOT MEAN YOU HAVE TO PAY A LOT MORE THAN YOUR MONTHLY PAYMENT DONT GET FOOLED BY THOSE LIARS THEY TAKE ADVANTAGE SAYING THEY WORK WITH EVERY COMPANY THAT IS ALL BS. IF YOU EXPERIENCE ANYTHING DISHONEST FEEL FREE TO FILE YOUR COMPLAINT WITH DEPARTMENT OF INSURANCE IT IS MORE EFFECTIVE THAN BETTER BUSINESS BUREAU. DO NOT WORK THERE EITHER THEY LIKE TO PRESSURE AND MANIPULATE THEIR EMPLOYEES AND FORCE THEM TO LIE TO THE PUBLIC IN ORDER TO PUSH HIGH BROKER FEE SALES. IM SHOCKED THEYRE NOT SHUT DOWN FOR EVERYTHING THEY DO
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freeway robbery
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Jan 24, 2012
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Fraudulent
DO NOT GO TO FREEWAY THEY WILL CHARGE HIGH BROKER FEES THAT ARE NOT DISPLAYED UNTIL YOU READ THE "BROKER FEE" AGREEMENT. DO NOT SIGN THAT BROKER FEE AGREEMENT IF IT IS OVER $20 IMMEDIATELY ASK FOR YOUR MONEY BACK IF THEY REFUSE TO GIVE IT TO YOU CALL THE DEPARTMENT OF INSURANCE. THE BROKER FEE IS ALL MONEY FOR THE AGENCY IT IS NEGOTIABLE SO DONT GET ROBBED. YOU SHOULD NOT PAY A LOT MORE THAN YOUR MONTHLY PAYMENT FOR YOUR FIRST PAYMENT, IF YOU DO YOU ARE BEING ROBBED. HAVING A BAD RECORD DOES NOT MEAN YOU HAVE TO PAY A LOT MORE THAN YOUR MONTHLY PAYMENT DONT GET FOOLED BY THOSE LIARS THEY TAKE ADVANTAGE SAYING THEY WORK WITH EVERY COMPANY THAT IS ALL BS. IF YOU EXPERIENCE ANYTHING DISHONEST FEEL FREE TO FILE YOUR COMPLAINT WITH DEPARTMENT OF INSURANCE IT IS MORE EFFECTIVE THAN BETTER BUSINESS BUREAU. DO NOT WORK THERE EITHER THEY LIKE TO PRESSURE AND MANIPULATE THEIR EMPLOYEES AND FORCE THEM TO LIE TO THE PUBLIC IN ORDER TO PUSH HIGH BROKER FEE SALES. IM SHOCKED THEYRE NOT SHUT DOWN FOR EVERYTHING THEY DO
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freeway robbery again
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Jan 24, 2012
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False Information
I WORKED FOR FREEWAY MANY YEARS THE TREATMENT TO EMPLOYEES AND SERVICE TO CUSTOMERS IS HORRIBLE. FREEWAY WILL CHARGE ON TOP OF HIGH BROKER FEES THEY WILL CHARGE ENDORSEMENT FEES WHICH ARE CHARGES FOR ANY CHANGES TO YOUR POLICY SUCH AS DELETING/ADDING A CAR, CHANGE OF ADDRESS, ADDING/DELETING A DRIVER, ETC., THESE FEES ARE ALL FOR THE AGENCY INCLUDING BROKER FEES AND A TINY PERCENTAGE GOES TO THE AGENT THAT IS WHY THEY TRY TO HIT YOU HIGH WITH BROKER FEES SO THEY CAN GET SOME MONEY OUT OF YOU. BROKER FEES ARE NEGOTIABLE AND SHOULD NOT BE HIGH. EMPLOYEES ARE TRAINED TO PRESSURE UNEDUCATED AND ORDER TAKING CUSTOMERS SO WATCH OUT. IF YOU GUYS GET LIED TO OR EXPERIENCE DISHONEST BUSINESS FEEL FREE TO FILE YOUR COMPLAINT WITH CALIFORNIA DEPARTMENT OF INSURANCE. ENOUGH OF THESE COMPLAINTS CAN EVENTUALLY SHUT THEM DOWN.
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freeway robbery again
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Jan 24, 2012
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FRAUDULANT
I WORKED FOR FREEWAY MANY YEARS THE TREATMENT TO EMPLOYEES AND SERVICE TO CUSTOMERS IS HORRIBLE. FREEWAY WILL CHARGE ON TOP OF HIGH BROKER FEES THEY WILL CHARGE ENDORSEMENT FEES WHICH ARE CHARGES FOR ANY CHANGES TO YOUR POLICY SUCH AS DELETING/ADDING A CAR, CHANGE OF ADDRESS, ADDING/DELETING A DRIVER, ETC., THESE FEES ARE ALL FOR THE AGENCY INCLUDING BROKER FEES AND A TINY PERCENTAGE GOES TO THE AGENT THAT IS WHY THEY TRY TO HIT YOU HIGH WITH BROKER FEES SO THEY CAN GET SOME MONEY OUT OF YOU. BROKER FEES ARE NEGOTIABLE AND SHOULD NOT BE HIGH. EMPLOYEES ARE TRAINED TO PRESSURE UNEDUCATED AND ORDER TAKING CUSTOMERS SO WATCH OUT. IF YOU GUYS GET LIED TO OR EXPERIENCE DISHONEST BUSINESS FEEL FREE TO FILE YOUR COMPLAINT WITH CALIFORNIA DEPARTMENT OF INSURANCE. ENOUGH OF THESE COMPLAINTS CAN EVENTUALLY SHUT THEM DOWN.
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Freeway Insurance
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Feb 24, 2012
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FRAUDULANT
Hello I want to start off by saying that we are truly sorry for the way that you feel. Our intention as a company is to provide the best price and service for our customers. If you feel that you have been treated unfairly I urge you to call us to (800) 300-0227, Monday – Friday from 8:30 am to 5:30 pm or email us to [email protected] please include your name, policy # and the best time for us to contact you. We also want to thank you for taking time to bring these matters up to our attention and I can assure you that we will do everything possible to come up with a satisfactory resolution.
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nietzschesays
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Mar 10, 2012
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FRAUDULANT
LOL Thanks for the 1800 number, I'm sure you'll "come up with a satisfatory resolution", probably a gift card to jamba juice or something? that you probably have to enter a raffle for? LOL I got this nifty gift card! and all I had to pay was $555! The 555 deal! For this week only!
But I'm going to repost from another thread because the point is that this is just a natural outcome of the way that insurance and commercialism work when bundled together.
"The concept I find myself agreeing with nowadays (after getting my insurance license and working in various brokerages) is that anything that is essential to your day to day living, like auto and health insurance let's say, should be socialized. Why? To get rid of the profit, which gets rid of the incentive to lie and cheat to get more profit.
In this case the state should take care of the rates and the coverages, because the state is the mofo that is requiring you to have insurance. That's how these big scams work, you have a big authority, like the state, telling you have to abide by certain laws, and the law of the free market in this commercialized country comes into play and you have a bunch of private companies trying to exploit you having to abide by those certain laws, where if the actual authoritive entity requiring you to follow those laws provided the means within itself, sans third party, of cooperating with those requirements, then everything would be a lot simpler and probably cheaper."
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leo andrade
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Mar 23, 2012
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FRAUDULANT
I worked there... Beware.
THEY ARE GIVING U THE 1800 # TO KEEP U IN THEIR SYSYEM.
DEPARTMENT OF INSURANCE IS THE ONLY WAY.
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leo andrade
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Mar 23, 2012
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FRAUDULANT
PLEASE READ!!! CROOKS WITH DEEP POCKETS FROM YOU AND I...
Freeway Insurance, a subsidiary of New York-based Confie Seguros, and its related companies have nearly 300 locations in Arizona, California, Nevada, Texas, New York, New Jersey, Florida, Washington and Oregon. Freeway Insurance writes over $400 million in premiums annually. In 2008, Freeway Insurance partnered with private equity firm Genstar Capital to create Confie Seguros, a national provider of personal lines insurance with an emphasis on serving Hispanic consumers. RIPPING OFF LATIN/BLACK CONSUMER.
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NylaD
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May 7, 2013
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Stole Money from checking account
Hello,
I purchased Freeway Insurance, and had to cancelled the plan, thought the down payment was a bit large, but they allowed me to do payments, however in the midst of my car loan, the bank rescinded it, I called them immediately and explained the situation, they told me that i would still be responsible for it, during that time, my dog of 13 years passed, I'd been strained financially and had to continuously rent cars for my weekend work. They contacted me via phone and also by letter, saying that I'd been sent to collections. On the 1st of this month they debited $250 of the remaining balance that they said that because I signed a contract that gave them permission to go into my account. This is was very unprofessional and shady business, not only did they cause me to become late of rent, it caused a financial hardship by taking my rent money. I called to speak with supervisor's but was was given no compassion for what they'd caused. I am so angry I am not taking this sitting down. FREEWAY IS A RIP OFF AND THEY NEED TO PAY FOR THEIR FRAUD...
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