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Freedompop

United States, Kentucky

Consumer reviews about Freedompop

begleynatalie
Feb 10, 2018

Beware- they will steal your money

I signed up to get the one cent SIM card and immediately got dinged three additional charges, all adding up to over $20 to my Paypal account. Though that may not seem like a lot, they were charges that I did not approve. I almost immediately tried to cancel my service, and that was just a few days ago. I have tried calling to cancel, and am on hold for forever, to finally getting a rep just to be conveniently disconnected. I have tried about three times to cancel online, through email and through the step-by-step directions (which are a joke and do not work). I have called Paypal to dispute the charge and Paypal wants me to continue to try to work it out with the seller. So, I have to lock down and cancel my Paypal account (not happy with their solution either), and I'm thankful that I did not get charged anymore before canceling PayPal.
This company is seriously a fraud. Do NOT sign up with their services. This has been a though lesson for me....no more will I try these Slim Shady cell companies. I will just pay the higher rates with the big four national companies.

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