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Ford Motor Company

United States

Consumer reviews about Ford Motor Company

exfordowner
Dec 9, 2011

Ford brake cylinder

I will never buy another Ford because of the dishonest people and practices that seem to prevail. I own a 2001 Explorer - the problems started with Ford right after I bought it- remember the big tire fiasco? AT first they were too busy to exchange mine - I understand. But when I went back they said I waited too long and was refused the new tires. Since then I have only used a Ford dealer's service Dept. 2 or 3 times. EACH time I went- my CHECK ENGINE light went on after picking up my car. More than a coincidence. They wont even look at the car for under $90- THIS IS A SCAM! Anyone else experience this type of fraudulent trick?

elln
Dec 23, 2011

Customer Service is Not Responsive

2012 explorer antenna catching on garage door

pond5543
Dec 23, 2011

Customer Service is Not Responsive

I've talk at least 5 people out of buying a ford after I showed them the problems I;ve had so ford has lost at least 80 to 100 thousand because of what I;ve showed them and ford no doing anything to fix the problem, I;m asking toyota to do a connercial and show the public pictures of what ford won;t fix, ha ha ha Soon the paint will have peeled half way up the hood

lets drive a ford for live
Mar 21, 2012

Disappointed customer

as a long time owner of fords for the past 25 years i have never been so disappointed in owning a ford
the 2001 ford escape has nothing but problems
the suv only has 147, 000 kms on it and lots of issues
oil leaks
censors
brakes
what happened to being number 1 to loosing a great number of return buyers
when i bought the escape think that i would get at least 250, 000 or more out of it before buying a new one now i question what i will buy next
as to others who look for great product i feel for you

ladyof
Feb 26, 2013

another dishonest dealer

Do not buy from this company, they are cheaters! They sold me damaged car but never mentioned about damages and later I was unable to fix it under the warranty because they simply don't honor it! This company must be shut down!

Ferrara
Mar 25, 2013

waste of money

I thought this company is reliable and purchased new ford focus from them. Instead of a new car I received just a lemon and I totally wasted my money. I tried to get them back and tried to contact them for a refund but nothing happened, I've already wasted them. This company is not that reliable as it claims to be, beware and be careful!

Ffirst
Mar 27, 2013

low quality service

I took my car to this service for painting and I was charged as for high quality professional work but I found that there were many problems with painting. When I showed them to the guy who did painting he just ignored them and acted like it means nothing, he ignored all my complaints and just said that they don't have any refund policy or something. I found it really terrible and dishonest and I will never go back!

Gocha43
Apr 26, 2013

be careful dealing with this company

Ford Motor Company is a scam, I was highly surprised when I was scammed by this company because before I thought it is reliable and safe. They sold me damaged car and when I discovered the damage - they refused me in a warranty repair. Beware and be careful dealing with them!

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