Florida Power and Light |
| United States, Florida |
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Consumer reviews about Florida Power and Light |
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FPLisExtortion
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Dec 12, 2011
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Suspicious Adjusted Billing Payment Demand
This is absolute extortion. I've paid bills every month, and have only carried a past due balance for short periods of time. All of a sudden I owe then a $400 deposit????? Service was never disconnected. I offered to set up auto=payment and pay off my current $100 balance, but they refused. I'm sure there is fine print that makes sure I never get my deposit back again. There are no other power companies in this area of Florida, so we either have to go powerless, or pay a $400 extortion fee.
Here is their reasoning: "Money obviously is tight for you, but you pay us every month, so we're going to add $400 to your bill to make it harder to pay your normal utility bills, which will surely lead to future late payments and then we can charge you a larger deposit."
Predatory
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abbbygirl
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Dec 12, 2011
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Suspicious Adjusted Billing Payment Demand
Late payment or a short term late balance payment is not your option. On time payment is a requirement.
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abbbygirl
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Dec 12, 2011
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Suspicious Adjusted Billing Payment Demand
You will receive your deposit after 23 months of consecutive on time full payment. That's the state law.
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FPLisExtortion
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Dec 12, 2011
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Suspicious Adjusted Billing Payment Demand
Wow, they pay someone to.monitor this site pretty vigilantly. LOL.
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luvinfla58
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Jan 22, 2012
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Suspicious Adjusted Billing Payment Demand
They did the same thing to us. Before we moved here from out of state, I called to see if there would be a deposit and they told us $89 so we paid that right away. Then when we coudn't sign up for automatic payments because my husband gets paid every other week and his paychecks are never on the same dates, we would just pay ourselves. But then I get a letter in the mail saying our bill is past due and that our deposit is now $270 and that we owe $181. On my "certificate of deposit" is says it is a guarantee certificate of deposit. A guarantee of what - that they will keep charging me a deposit if I am late?? Also there is another power company in Florida and it is Progress Energy and they are great to work with. As soon as we can, we are moving and not giving them another red cent. FPL sucks.
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