Log inRegister
Add a Review

Expresspaint.com

United States

Consumer reviews about Expresspaint.com

katenia72
May 1, 2012

Beware of these unethical tactics

If you happen to order anything from them there's no way back. You can't cancel and if you want to return you'll have to pay 25% restocking fee. Beware of these unethical tactics

ChrisGrady
Aug 6, 2016

Expresspaint.com: Bad

A few weeks ago, I bought 2 touch up pens with different colors for both of my cars. The merchandise arrived with no problem. I confirmed the color matches of both my cars. That was fine. However, the applicators did not work right. They did not dispense the right amount of paint, which would puddle and not apply without producing puddles on the edges. After trying attempts to apply a coat to the bare areas, the edges would only cover. The applicator tips kept falling out also.

I called the customer service line to request a refund. Unfortunately the woman was not having a good day or did not seem to care very much on 8/1/16. She said that I should only request an RMA and return the product. Unfortunately, the do not refund if you use the product & I have to pay the shipping. How do I see if the product works without using it? Nice policy??!!

Anyways, I will not be able to get my money back. So, my only recourse involves writing this complaint. I will never get automotive paint over the internet again. I will also only use a simple paint brush instead of a crappy pen applicator. Lesson-learned. Do not make the same mistake I did. Go to a local auto supply store. These guys are not good.

Add a Review about Expresspaint.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username