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Experian

United States,
South Carolina

Consumer complaints and reviews about Experian

Channelz Send email
Dec 15, 2011

$19.95 debit appears for no reason!

Same thing, two alleged "signature purchases" over 2 days:
Dec 13, 2011 Debit Card Signature Purchase To EXPERIAN *FREECREDS 877-3002507 CA Completed -$14.95 USD
Dec 14, 2011 Debit Card Signature Purchase To EXPERIAN *CREDITREP, 877-2977790, CA Pending -$19.95 USD

I called the 2507 number, and the guy who answered claimed this was indeed Experian, that it was likely that I inadvertently signed up for something on a website or was a victim of 3rd party fraud, and that he could help take care of the problem if I gave him my card number; I hesitated, then he asked for my date of birth. I politely declined, saying that I'd do some more research into this and call back at a later time. He said that was fine, they could have a 3 way phone conversation with my bank to reverse the charges.
Calleigh
Feb 14, 2012

Experian "free" credit report

I had checked my "FREE" credit score online and a couple days later started getting charges on my card for no reason. I had to give my card information so they could track my credit records ,but it didn't say anywhere that I would be getting charged for it. These showed up on my bank statement:
01/09/12 EXPERIAN *FREECREDS 877-3002507 -29.95
01/13/12 EXPERIAN *FREECREDS 877-3002507 -14.95
02/13/12 EXPERIAN *FREECREDS 877-3002507 -14.95

So I need help figuring out how to get my money back and how to stop the payment from happening.
denise11
Mar 29, 2012

$19.95 debit appears for no reason!

March 26, 2012: Debit Card Signature Purchase To EXPERIAN *CREDITREP, 877-2977790, CA Pending -$19.95 USD

EMAIL SENT ON 3/28/12:

To whom it may concern:
I have paid $19.95 and I'm unable to access my account.
My account number is:

#24351782085679473057922

DENISE SWEENEY
712 N. ALISOS ST. #3
SANTA BARBARA, CA 93103
DSWEENE@CO.SANTA-BARBARA.CA.US

WHY AM I BEING CHARGED FOR SOMETHING I CAN NOT ACCESS??
dittodot
May 16, 2012

15.88 debit appears for no reason

experian has accessed one of my credit card accounts and charges my account on a monthly basis. I keep disputing each month and having the charge removed. Apparently charge is for credit monitoring which i never authorized. Not the first time this has happened with a credit monitoring service accessing a credit without authorization. Called the 8773002307 number spoke with "sanders". He wanted my credit card number. Did not give. Requested address. He stated only address it telephone number and FREECREDS.
JMJ
Jun 4, 2012

illegal charging of my credit card

These crooks have been stealing money from my charge card since Sept. 2011ad. I have made a lot of small purchases on the Internet and I failed to pick up on this until last month when my card company gave me a new card as someone made a couple of large transactions that the bank flagged and I saw this charge for $15.88 once again. I will never allow anyone to make monthly charges on my card, nor my checking account. I have called Experian Freecards @ 877-300-2507 and talked to four different people and not one of them could find any records on me, nor could they tell me where this money was going being sent to. Seeing all of complaints on the Internet about these crooks, it looks as though the FBI needs to be involved in this. +JMJ+
jamee
Jan 26, 2013

want a refunl

want a refund on my money and also want delete my account with yall if i have one
K1llercredit
Jan 30, 2013

Experian

Experian has been illegally accessing my account and causing me to be overdrawn. I want this to stop are I my be taking legal action. It this was a private citizen pulling this kind of stuff he would be in prison.
mailman
Feb 16, 2013

experianfreecredits8773002507

I did not request for them to take first $19. now $14. something. I would like my money back and for Experian not to take any more money out. as of today 2/16/13
naninflorida
Mar 26, 2013

Still charging when it was cancelled 2 months ago

I got ahold of Experian in November and they sent me a paper via email that my bank account would no longer be charged for their services. Unfortunately, I did not print out that report. I see it is still being taken from my account; I do NOT need a credit report because we bought our house with cash and don't have any credit cards. Just another lie from another company with money gained illegally. Nancy Blecke 11261 Redgate St. Spring Hill, FL 34609 352 586 8636 n.blecke@yahoo.com
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