Log inRegister
Add a Review

Excaliburfilms.com

United States, California

Consumer reviews about Excaliburfilms.com

Reggae13
Jan 22, 2012

Stole $240.00+ Will Steal Your Credit Card

I'm dealing with the same thing. The items I ordered were in stock when I ordered them... I received 2 out of 4 items, I checked the website and it said the items had been discontinued by the distributors. I called them, no one ever answers, I emailed them about 6 times before I got a reply saying my c.card would reflect a refund in 5 days... Still no refund. Then I decided to see if anyone else had this same issue, and I found this page. The guy praising Excalibur is nuts, or he works for them, or he has never dealt with being ripped off by them, or he is friends with them, or he's just NUTS;;)) I will never shop with them again. They also quoted me "express shipping" 2-3 days... Which really took over a month to get the 1st item and another week or longer for the 2nd item. Such a frustrating, and violating feeling... Getting ripped off and being taken advantage of sucks. I really hope they make right of this wrong.

philbran
Jul 3, 2013

Excalibur Films Ripoff

Ordered 3 DVDs June 21. They immediately cost to my credit card, about $50 with shipping costs. Items were supposed to be in stock, but immediately listed as Item On Order in my order status meaning THEY have to order them in order to ship them to me. I waited a few days, then emailed them to ask about this. No response for 3 days. Finally an email saying they expected them shortly and would ship them immediately upon receiving them. Waited until July1, still no change in status. Ordered 2 of the movies from another website and that website shipped them the same day. Emailed Excalibur customer service to cancel those two movies and asked for a refund on those two, but said I would like to keep the third movie if they could ship it. July 3, still no response to email. Sent another email to cancel entire order and ask for full refund since they can't deliver the items I ordered. In the email I did receive from them, they included a link for clearance/overstock items that they can supposedly ship immediately. This is obviously what's know as bait and switch. Offer an item that you don't have to bait a customer, then try to get them to buy crap that nobody in their right mind would want. They hope you will just say something is better than nothing and accept the crap item in place of what you actually ordered. No thanks. There are numerous complaints online about this company detailing similar and worse experiences like I've described here with Excalibur Films. I wish I had found these complaints prior to ordering, but my initial search didn't turn up any reviews so I took a chance. Search for Excalibur Films Scam, Excalibur Films Fraud, Excalibur Films Complaints...you will find enough info to steer you away from this company.

DonaldH
Sep 1, 2016

DON'T BUY FROM THESE GUYS

I was referred to these guys by a field rep from a supplier company, who said it looked like they carried the product I was asking
about. I followed her link to their website and placed an order. I did not receive and order confirmation. I know it went through, because they processed my credit card immediately. So I have been charged by them, and have heard nothing else. I have sent them 3 emails asking about my order. No answers. I tried calling them on both the 800 number and their 714 number, and was told the call could not go through. Looks like they have taken my money and are not shipping my order. How incredibly frustrating. I will call my credit card company and let them know. Do not order from these people.

Add a Review about Excaliburfilms.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    Family Feud - Horrible Grammar
    His grammar is horrible (I hope it is planned and not...
    Rons - Whining babies
    To the guy that says it's a waste of time..... you...
    club factory - I cant fonud my goods
    Please u guys should found my goods, I placed an order...
    club factory - I cant fonud my goods
    Please u guys should found my goods, I placed an order...
    Art Karat - Very poor customer service?? No sight of order placed 2...
    I was interested in several pieces of Jewelry at the Art...
    Geek Assured Technologies - Excellent QuickBooks Support Services
    Geek Assured has earned a good name in providing...
    QLINK WIRELESS - Total scam
    Q Link Wireless is a total scam!!! I inquired about a...
    Prestigia.com - Total Scam
    I booked 2 hotels in Marrakech through Prestigia ( one for...
    Family Feud - Steve Harvey Ruined show
    This used to be a great show but now has been ruined by...
    winning verification - claims department
    LOTTERY WINNING VERIFICATION AND CLAIMS Contact...
    club factory - complain
    I ordered 3 products..and they sent me 2....not even...
    club factory - complain
    No one should buy anything from this website plzz...I...
    COCA COLA COMPANY - WE HAD NOT RECEIVED THE PAYMENT
    Sir, I had received a mail from cocain74@hotmail.com id...
    laieseb - Udaipur Dating hubs
    You would not just keep that session for lifetime with...
    Web Zesty PVT. LTD - webzesty perfect for best web designs
    Webzesty India has far exceeded any expectations I had for...
    FoodMaxx - Bad customer service
    On Dec.5th, I was checking out groceries around 7pm at...
    The Equicom - Useless Calls for Intraday Trading
    As expected they are no experts only do trial and error on...
    club factory - Rubbish experience
    I have placed two orders of total 15000rs nov 26th 2016....
    Vadym Rogov - K1 Visa Lawyer you need
    If you need a K1 Visa, then you have two options - go to a...

    Share this site with others

         
          

    Recently Updated Reviews

    Family Feud - Horrible Grammar
    His grammar is horrible (I hope it is planned and not...
    Rons - Whining babies
    To the guy that says it's a waste of time..... you...
    club factory - I cant fonud my goods
    Please u guys should found my goods, I placed an order...
    club factory - I cant fonud my goods
    Please u guys should found my goods, I placed an order...
    Art Karat - Very poor customer service?? No sight of order placed 2...
    I was interested in several pieces of Jewelry at the Art...
    Geek Assured Technologies - Excellent QuickBooks Support Services
    Geek Assured has earned a good name in providing...
    QLINK WIRELESS - Total scam
    Q Link Wireless is a total scam!!! I inquired about a...
    Prestigia.com - Total Scam
    I booked 2 hotels in Marrakech through Prestigia ( one for...
    Family Feud - Steve Harvey Ruined show
    This used to be a great show but now has been ruined by...
    winning verification - claims department
    LOTTERY WINNING VERIFICATION AND CLAIMS Contact...
    club factory - complain
    I ordered 3 products..and they sent me 2....not even...
    club factory - complain
    No one should buy anything from this website plzz...I...
    COCA COLA COMPANY - WE HAD NOT RECEIVED THE PAYMENT
    Sir, I had received a mail from cocain74@hotmail.com id...
    laieseb - Udaipur Dating hubs
    You would not just keep that session for lifetime with...
    Web Zesty PVT. LTD - webzesty perfect for best web designs
    Webzesty India has far exceeded any expectations I had for...
    FoodMaxx - Bad customer service
    On Dec.5th, I was checking out groceries around 7pm at...
    The Equicom - Useless Calls for Intraday Trading
    As expected they are no experts only do trial and error on...
    club factory - Rubbish experience
    I have placed two orders of total 15000rs nov 26th 2016....
    Vadym Rogov - K1 Visa Lawyer you need
    If you need a K1 Visa, then you have two options - go to a...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username