I too was scamed by etax.com. I thought the service was free to file it was not and they took $95.00 from me through my tax refund. I just hope enough people read this to put these people out of business. I guess they feel good taking money from a senior citizen who is on a fix income.

I too was scammed by etax. Not free. They stole $95. From me. Just regular tax did not file state. Direct deposit. Bullshit!

I too was scammed by etax.com. Not free. They stole $95. From me. Just a regular tax no state filing. Direct deposit. Bullcrap. Im still gonna fight!

I qualified for a free return and also had $95 deducted from my return. Who can you complain to? That is false advertising!

I normally use Turbo tax and used ETAx to simply check against my other worksheet and files sinces my status "APPEARED" to be FREE. Well, they took $85 out of my return. I will not use them again!

Etax took money from my mom when we thought it was free. How can anyone conduct business without imforming an individual of the costs. Etax.com is a scam, and should be prosecuted.

How can anyone conduct business without reading the terms and conditions first?

I too was scammed out of $85. They say they are a free filing site but this is an out and out LIE!!! As I am writing this I am on the phone with etax.com for the 3rd time and have been given the run around about what to do to get the fees refunded. Etax tells me that my "processing fee" is 19.95 (was suppose to be free) but the bank in Santa Barbara says the fee was actually 49.90 and a efile fee of 5.00 (total 54.90.) In order for the bank to refund their fee they need a letter faxed to them from Etax.com stating they refunded etax.com's processing fee then the bank will refund the amount of 29.95 which is their (the banks) fee for transferring the tax return. Once again I called etax.com back to relay the information that a letter needed to be sent to the bank for a fee refund and was told by the floor manager, Chuck ID#1122 that they do not send out letters to the bank and that they are not allowed to have any communication with the bank. I called the Santa Barbara Bank and Trust back and told them what "Chuck" had told me and they said that they have refunded the bank fees in the past but can only do so when a letter is faxed over. This is ridiculous!!! I have been unemployed almost a year now and struggling to keep a roof over my head. Etax.com is stealing money from people who cannot afford to pay these fees when it was suppose to be free.
I URGE EVERYONE HERE TO CONTACT: RT SOFTWARE who I'm told is the was listed as an affiliate company of Etax.com and complain. Who knows maybe if we all rally together we can get our money back.

Supposedly a free service and they deducted $95.00 - $29.95 for state and a $64.90 service charge. Absolutley pathetic and there seems to be no way to dispute this. Online theft. DONT USE THEM = called to ask about the charge and the female was rude and obnoxious. Never again.

I too was scamed by etax.com. They are stealing money from people who need each and every dollar. Can we not do anything to get our money back? Can we report them to some organization? I am a senior citizen and they took me for $95.00. I am living on a fixed income and need every penny. My tax return was a simple one. Please if some official of the state or government is watching boards like this there has to be something that can be done to stop companies like this from stealing from people.