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ESPchat

United States

Consumer complaints and reviews about ESPchat

7106va
Dec 18, 2011

my credit was accepted but i cannot get a response from gwendolyn

i have been getting emails from qwendolyn also and i always research anything online that would want my credit card info. i am so glad i do this. i really would have like to have taken this offer but like it is today, never trust anything that feels to good to be true. in the emails they never say you are having limited access. it sounds like she wanted to be a personal advisor. and that my freinds is what we all want. and when you get in there you find out that is not so true. i would have loved to had personal guidance from one psychic. but if you look on other sites this also cost you a lot of money. i wont say this is a scam it may not be but the emails they send out are misleading. life can be a scam in itself. we read but do not see. i would have like to have had someone to guide me with my own abilitlies and gain a personal friendship with her the way the email is written you would have beleived it to be so. happy holidays merry christmas and a more than joyous new year to all.
ESPchat
Dec 21, 2011

my credit was accepted but i cannot get a response from gwendolyn

Dear 7106va,

We read your recently posted concern about the authenticity of our website, ESPchat.com, and the validity of its services.

We would like to assure you that our website, featuring a team of professional gifted psychics is absolutely legitimate and the services we are offering are of the highest standard.

We pride ourselves on intensely screening our psychics before signing them on to the sight in order to guarantee their professional ability as genuine psychics who will be able to give valuable help and guidance to our customers.

When you sign up to use the unlimited access to our public chat room between the hours of 9:00AM to Midnight, we feel it is best to go on the sight often and try different psychics in order to determine which one you feel most comfortable with. You can always check the schedule in order to guarantee you go on the website when the psychic you prefer to work with is on site at that time.

Once you have found the psychic who you feel serves you the best, if you desire a more personal one-on-one psychic experience, we can offer that through our “Inner Circle” membership. As an “Inner Circle” member, you get a refund of your initial fee to gain access to our public chat room, and then pay the “Inner Circle” nominal monthly fee in order to continue to have access to our public chat room but also gain access to a personal one-on-one psychic experience with the psychic of your choice.

Again, we’d like to assure you that our website is absolutely legitimate and the professional psychic services we offer are of the highest standards.

Best Regards,
Customer Service at ESPchat.com
ESPchat
Feb 13, 2012

didnt work

Dear Dorothy,

We just want to confirm that you spoke to a customer service representative on February 9, 2012. She did cancel your account for you and issue a refund as you requested.

Sincerely,
ESPChat.com Customer Care
Anna477
Feb 27, 2012

my credit was accepted but i cannot get a response from gwendolyn

same problem here, i was also charged for services and have yet to receive an email. but this whole thing is a joke and im mad at myself for falling for it, and yeah you pay $24 but they are going to charge you up the ass for anything additional except for one thing and thats the group chat...which is a rip off also cause when i did that all the lady did was shuffle her cards.. and read them to me and that was it. did not even relate it to any questions i asked, or nothing. so i tried another one and she couldnt answer either.. so tell me how are people satisfied with this site? and for the daily readings? havent received one.. this is a JOKE and i dont recommend it to anyone!!! sounds to good to be true, that means it is.. the only thing thats going to make me happy with this site is getting my money back, like i was told i would, so i guess we will see if that happens or not!
ESPchat
Feb 29, 2012

SENT ME SOMETHING IN THE MAIL AND NEVER AKSED FOR IT

Dear Julie,

Our records indiciate that you registered for ESPChat.com on February 8, 2012. You joined our yearly membership for $24.00 and then upgraded to our Inner Circle for an additional $15.99. The gift that you received in the mail is your Sacred Angel Charm that was promised to you when you made your purchase. Enclosed with your free gift was a detailed letter explaining what the gift was and listing our contact information so that you could contact our customer service department if you had any questions whatsoever. We are concerned, because we do not see any attempts by you to contact our customer service department. Please contact us so that we may assist you. Our phone number is: 1-877-668-0781. Someone from our office will be contacting you if we do not hear from you.

Sincerely,
ESPChat.com Customer Care
gfoschini
Apr 4, 2012

BIG SCAM

Hi . i want to cancel my membership .i subscribed today to this service , i waited online for a reading for about 1 hour and when i was in number 4 place the video went off . it was really a waste of time , i tried to have a tarot reading and i got an ad saying " try later we are having difficulties at this time " this service is not what i expected , every time i try to sign in , it says i havent subscibed to this service, i sent 3 email cancellin my subscription they never replied to me, i asked for a refund and never got my money back this is a BIG BIG BIG SCAM .............
Tashanika876
Apr 18, 2012

Refund

My name is Tashanika Jones and I recently enrolled in the espchat services today. This email is to request my refund for the espchat year trial. I've came to the conclusion that I will rather let nature and God lead my life to it's destined path. Thank you for all your helpful insight and have a blessed day
esther chavez
Jul 25, 2012

cancelatation

My name is Esther Chavez, on June 2012 I cancel my membership and on July I was charged again please stop charging my credit card for this membership and I would like to have a refund for the month of July Thanks.
gothmom527
Sep 5, 2012

What did I really pay for?

I wonder what I got for my initial $24 fee with "Melody". I guess we, at the end of our hopes, will believe anything these scammers would say, only to find out it's more money they want, on a monthly basis. Basically, you get nothing for first $24 fee, they just keep asking you to join their "inner circle". Seriously, please tell me what did I get for my hard earned $24.00? When I signed up they said you would have a psychic "24/7" which is B.S. If you don't join their inner circle, for a monthly fee, and even if you do, by the complaints I read, you still get NOTHING!! Stop scamming people in financial need, that's just bad karma coming your way, and sooner or later, it will!!!!!!!!!!!!!! I want a refund.
sheri rule
Dec 28, 2012

unable to cancel free services before 30 day

tried calling 877-688-0781 phone doesnt work unable to leave message or get live person I have been trying since Dec1 to cancel the free 30 trial before they charge my card. Im not interested in these services and would like to cancel all service
pnuytens1
Mar 8, 2013

Having a hard time getting a hold of anyone to cancel.

I want to cancel and can not find a cancel area or even a phone number that works. This is bad service you want my money but you but no one likes to get back. And i really need you to cancel my subscription. Thank you. Patty
Alwayslonesome54
Dec 19, 2013

Unable to contact

Why is it so difficult for you to answer an e-mail? Iris was the one who said she had my best interest at heart, well now since I've spent $24.00 and can't get a hold of her, and the chat rooms are of no use what so ever because they cut you off at three minutes, you barely get your question asked before they move on. And why is it you need to put a credit card number in for a free chat, so we can be charged for a free chat? So now you have my money and I can't do nothing with your service, what a rip off. There is never a number to call and talk to a real person, why is this? Just get our money and run like hell with it, I do expect an answer or do I need to contact consumer protection on you?
Clconsumer
Feb 19, 2014

Fraudulent charges

I never approve to be charged 39.99 a month or 2 or 3 times a month. This company has managed to rip me off and argue that I approved and refused to give me a refund. Do not use this company or you will be charged a lot fees that add up quick!
Katjm135
Apr 21, 2014

want to cancel trial

Having a hard time getting a hold of anyone to cancel.
I want to cancel and can not find a cancel area or even a phone number that works. This is bad service you want my money but you but no one likes to get back. And i really need you to cancel my subscription. Thank you. Kathy
tried calling 877-688-0781 phone doesnt work unable to leave message or get live person I have been trying since Arpil19 to cancel the free 30 trial before they charge my card. Im not interested in these services and would like to cancel all service

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