eMusic |
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Consumer reviews about eMusic |
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eMusicHelps
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Dec 12, 2011
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Warning
Hi,
I'm sorry about all the confusion here.
I'm with the eMusic Member Services group and would like to help you get this corrected. Unfortunately, I can't locate your account based on your screen name here but if you can, please email me at: [email protected]
Thanks - I look forward to helping!
Justin
eMusic Member Services
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Christoph L.
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Jan 4, 2012
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Online fraud
Fully agree that emusic.com is a malicious company making money from tricking consumers into monthly re-occuring charges on the credit card that have never been approved by the consumer. In my case, the company charged for more than a year and unfortunately, I did not notice this on my credit card. When I did notice and called to cancel, they said that all charges are non-refundable. This is despite them clearly seeing and knowing that I've never used their services. I have now read so many similar reports online and I cannot help to think what a shame it is for a company like this emusic.com to exist, largely based on these malicious, fraudulent charges.
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eMusicHelps
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Feb 6, 2012
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free trial
I'd like to step in and help you out. If possible, can you email me at [email protected] or follow us on Twitter and send a DM - we're there as well, helping resolve issues. Sorry for any confusion, if you cancelled and were charged incorrectly, I can get this fixed.
I do hope to hear from you and look forward to helping!
Jacob
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PinkiPad
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Mar 24, 2012
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free trial
I was also charged $31.99 during my free trial. First email said no refund but second claimed they would refund and cancel me. I have it in writing, just in case. It was a little effort but appears they are doing the right thing. Of course, I had signed up for the lowest-priced package...
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Trudenmo
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Mar 27, 2012
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Online fraud
Same thing, charged account for trialo that I didn't even use up. I am disputing the charge thru me credit card and my next stop is the better business bureau.
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great scott
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May 24, 2012
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It's just a trap
They don't want to refund the charges they made for my membership. They keep putting my account on hold but they are refusing to cancel it. It's just a trap
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asphalt
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May 26, 2012
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Beware of their scam!
These guys have charged me for the membership even though I cancelled before the free trial ended. They refuse to refund the 12 dollars they charged. Beware of their scam!
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eKing
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Jun 16, 2012
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fraudulent website
I got free trial on that website. Well, of course it ends before its ending time and my account was blocked without any notice. They asked $12 charge o unblock my account, I paid, but nothing happened. Do not waste you time with them!
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KOnley
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Feb 20, 2013
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I got charged and never opened an account
I was charged $31.99 for 6 month's and I never opened an account with them. When I wrote them they said someone with a Hotmail Email opened the address. So when I requested the information of this person that I had been paying for they had no info. I never received any info about this mystery person.
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