Departure Fees

I completely agree with the hidden fees complaint and am planning to report EF tours to better business organizations myself. Hidden fees; unexplained increases due to ‘departure fees’ without any supporting evidence form the airlines; evasive, non-committal customer service; fees to change my childes name; ‘late payment’ fees posted BEFORE a late payment e-mail is sent; website updates not functioning… I am very disappointed with the entire experience as a parent. All about misrepresenting services and charging hidden unexplained (or vaguely explained and fees).