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Dunkin Donuts

United States

Consumer reviews about Dunkin Donuts

WGAS
Dec 12, 2011

Coupons scam

Why did you not ask to speak to a manager? You are going to stop going to a place you love because of one employee that you did not speak to a manager about?

The Fact Police
Dec 12, 2011

Coupons scam

Troll complaint and shill for Starbucks. Nothing to see here folks. Move along.

lulicious
Feb 9, 2012

Dunkin Donuts is not for consumer anymore

I went to the Dunkin Donuts in Holden on Shrewsbury Street, I tried to pay with my debit card and apparently there was a problem, so while I was getting out cash to pay for my transaction, Sondra or Sandra decided that she would throw my debit card in the trash!!! I did not realize that she did not give me my card back until after I left. When I realized several minutes after I was at home, I called the store and they basically told me I was a liar and that they would NEVER throw any one's card away. I told her to go look for it and to call me back, in the mean time I returned to the store and the employees where all in a corner giggling and laughing while holding my card in the air. The woman NEVER bothered to call me back, she never apologized and made it out to be no big deal. My debit card is my life line. I have all of my monthly disability money deposited onto that card. She could have ruined my entire month if she had not found my card. I would not have had any money nor access to my money if I had to wait a minimum of 3 weeks to get the card replaced. They treated it as a big joke and frankly didn't give a crap about the poor customer service they provided. I called DD corporate complaint line and was told that the franchise owner would give me a call back. Well that never happened, and I found out today that Sandra IS THE FRANCHISE MANAGER!!! I deserve more than an apology, I deserve at least a year of free coffee and muffins. they should be punished. WHO IN THERE RIGHT MINDS WOULD THROW AWAY SOMEONES DEBIT CARD??????????????? I think it would be in there best interest to make this right, cuz I am not going away quietly.

Eagle13
Feb 9, 2012

Dunkin Donuts is not for consumer anymore

Also please go and change your debit card number if you can. The fact that they had possession of your card for so long I wouldn't trust them

Tasha4
Feb 9, 2012

Dunkin Donuts is not for consumer anymore

Actually these signs are posted everywhere, not their fault your old eyes don't work as well as they used to when you were younger. The store used to be for the customer, but they had to get tough when people like you took advantage of their kindness.

lulicious if you are old enough to use a debit card you are old enough to ask for it back and not leave without having it returned to you. Most likely the reason that it did not work is because you are a little girl who stole mommy and daddy's debit card and did not have the pin number. Also most likely the lady called you back as you were on your way to the store. Would a sorry make you feel better little girl?

Also the fact that you want them to make this right makes me wonder if this story is really true or if you are hoping for free food because your parents are neglectful and do not feed you. lulicious is the debit card story a lie to get free food because your parents food stamps ran out, or because your food stamps ran out. You make it sound like you are not well off in the review so perhaps this is the case.

Quit pretending to be an adult lulicious because if you really were an adult you would have asked for it back right away, or at least before you went home to your parents. The only reason you only realized it was missing when you went home was because you were hoping to put it back before they noticed it missing, not knowing you needed a pin to make the purchase. Hope they find out and ground you.

lulicious
Feb 9, 2012

Dunkin Donuts is not for consumer anymore

Tasha I am a 43 year old woman, I don't need my mommy and daddy to feed me, I am sorry I was looking for change when the bitch threw my card away. This is a true story. I didn't realize she didn't give it back to me, sorry I was flustered over the fact that I knew I had enough to pay and I don't have a cell phone to call and check the balance of my card. My daughter was at home waiting with phone in hand for the woman to call back and say she found it, which she didn't cuz she was too busy laughing about finding it in the trash. I don't need free food, but for poor customer service they should have to do something, I DIDN"T ever get an apology. An apology is what I am truly after...if they had oops sorry we made a mistake, then all would be good. BUT THEY CAN'T even say that. I my opinion every other store I go to I am allow to swipe my card by myself. IE Walmart, the grocery store, the gas station. I feel it was taken by the clerk in order to do something with it later on.

Tasha4
Feb 10, 2012

Dunkin Donuts is not for consumer anymore

What about admitting to your mistake for not asking for the card back and the fact that you claimed that you are not going to take this quietly and implied that you really are in a bad financial state makes me wonder if your disability check ran out that you have to bet for free food. Also a 43 year old does not go around calling people bitch.

Tasha4
Mar 25, 2012

Store Coupon was not accepted

Get a job so you don't have to get freebies. I bet the reason it was denied because you do this often without buying a thing.

whythelongfaces
Apr 1, 2012

Bad service

Do you wear gloves in your kitchen? How about a little FYI? There is no law that says gloves must be worn. There is no evidence that gloves make your food more sanitary. People can scratch their ass and pick their nose with gloves on just as well as with them off. Get over this glove obsession you have.

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