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Dri* Avast Software Orderfind.com

New Zealand

Consumer complaints and reviews about Dri* Avast Software Orderfind.com

John Vandekerckhove
Jan 19, 2012

Avast 2yr Subscription not delivered

Dear Sir/Madam,

Since my computer protection had expired I renewed on nov. 25 of 2011. I went through the order process, payed by VISA-card, but discovered I am no longer protected by the Avast antivirus program.
I suggest you give me a refund for my purchase.

John Vandekerckhove.

johnvandekerckhove@telenet.be
Sonja Kummert
Feb 2, 2012

Avast 2yr Subscription not delivered

Dear Avast,
I have entered my subscription on January 30. 2012. The payment by MasterCard was already taken from my bank account, unfortunately I have received no Antivirus merchandise. Actually, I could not download it, and when I checked your website, it informed me that you have no record of my order. Interestingly, I have record of my payment to you. Would you refund my money and kindly do not play a dead bug.
Have a pleasant day,
Sonja Kummert
mimanisol@gmail.com
Rex Fletcher
Feb 7, 2012

My license number

I bought your $29.99 Virus protector but I find your instructions confusing and cannot enter my license no. The instructions have different verbage and I cannot enter the numbers properly...
Rex Fletcher
gbnichols
Jun 20, 2012

way to reach Avast for license number

I need to reach Avast ass to obtain my license number and can find no way to contact them. Can you help? My old computer crashed and burned before I could save my information and I paid for a years subscription and can't use it for lack of a license number!
jimmy woods
Jun 26, 2012

problem with service

I bought your virus protection for 29.99 to cover three laptops on may 27 according to my discover bill and now I am getting a warning that my protection is due in 6 days. What's up!
Balance Problems
Jun 26, 2012

Scam website www.sinowatches.us

Scam website www.sinowatches.us
they took money and ship nothing.
people be aware.!!!
lee hulstine
Aug 6, 2012

paid for two years of service but nothing

i bought avast! internet security pc 2 years on the 4/15/2012,,,, copied and downloaded to desktop printed what they told me to do and when i went to get the license key there was nothing there... thought i did what was needed,,, can not get ahold of avast software at all have been trying for past month ,,,Just need them to credit my credit card and i will be on my way to someone that is working legally.. got oder number, date and password, got product sku, product name , qty ordered and amount paid and discount ... what kind of cpmpany would do this,,, their advertizings says they have 150,000,000 people that they service,,, get real please help Lee Hulstine
lhulstin@tampabay.rr.com going to another company that is in United States and get what i need,,, tried to send avast a email and can not get thur,,,
kkelly
Sep 4, 2012

Paid Money, no service

Paid for Avast internet security for 2 years ref no 13883515823, 5th May 2012. Service cut off July 2012.Please restore or
money back into Visa a/c taken out of .Very hard company to contact and fix problem. Kevin Kelly
Talisman1
Sep 18, 2012

avast

Purchased Avast six months ago. No problems for that time period. On September 17, 2012 the Avast updated itself and almost immediately Every page on the internet I opened gave me an annoying alert. Called Avast (not easy to find phone number) and waited an incredibly long time and some scammer told me there was a problem with my computer not Avast. I knew this was not true and told him so. He said I would have to take my computer to someone for maintenance or they could do it online. After a little more talk he told me it would cost money for them to do it. I knew this was not on the level and told him so. I then deleted Avast from my computer and downloaded Windows Internet Security for nothing. No more problems. I guess my computer was not broken after all. I am done with Avast for good and will report this to Consumer Protection Bureau.
norweb
Mar 16, 2013

charged lots of money by DRI Avast

I kept getting notices that my Avast was expiring in a few days. On February 2, 2013 I signed up for two more years, thinking I was signing up with Avast, and yet questioning in my mind that it was free. Since it was being cancelled figured I better renew at their charge of $69.00 I kept getting e-mail notices it was going to cancel in a few days. Suddenly for no reason my computer just quit working. On February 20, 2013 I called their support number and asked why my payment had never been recorded and asked if they did something to my computer? They declared I had gotten a computer virus and acted as if they had no support division to help me. When I go a little upset at their negligence all of sudden they decided they could connect me to a company who could help me with the virus problem. I was then told by that so-called other company the cost would be $169.99 to completely go through my computer and delete all the infected files and correct my problem. I gave them my Visa Card number and they proceeded to take control of my computer and kept control of it for most of the day, leaving it open even while they took a two hour lunch break. Late in the same day I finally was able to get back on line. However, my computer was running really slow.

The week of March 10th. my credit card bill came in I noticed the name of the company for the $69.00 charge was the same as the $169.99 charge. I talked to IntelPCservices.com and was told my computer was loaded with viruses and numerous files saying ERROR. This morning I was having all kinds of trouble getting into certain files. When IntelPC called me back I gave them control of my computer to correct the problems. Following their findings I immediately called my Visa card and told them what happened with DRI*Avast. They terminated their two charges on my credit card, cancelled the card and will send me a new card.
We will see where this ends up when DRI*Avast gets the charges reversed on their account. I fully intend to fight their charges because I was completely taken advantage of by this company.
Nadine13
Jul 2, 2013

License 102347420

I purchased Avast and then system support for $169 and you ran diagnostics and supposedly repaired my system on 6/30/2013. As of today I am unable to maintain a connection on MSN.com. When I try and open an article it opens and then within 30 seconds I get a message that IE cannot open the site and then the site closes. I have attempted to call you and I get a recorded answer, then a survey, as to if I am satisfied with the call then it hangs up. I want my money back and will be contacting the BBB and my credit card company this morning. Further all of my files and 1700 pictures have disappeared off of my computer.
vlstratton
Aug 6, 2013

Did not knowingly order DRI. Just checked "update" and now have a charge on credit card

I clicked "update" on the Avast icon, as I have for ages, and the next month I got a charge on my credit card. I did not intend to add this pay-for service. Vickie Simpson
harleanmcc@juno.com
Oct 20, 2013

Harlean McCarthy

After over 8 hours with your techs, in Costa Rica, My problem is still not fixed. I told Alex Madrigal.whom I was on the line with along with Dan Chang. I was not pleased after sitting on my computer for that long, and still not working properly, I Would like my credit card credited $119.99 that was billed to my credit card, he said he would take care of it. It is still showing on my card. Would you please take care of this

Thank you
Harlean McCarthy
harleanmcc@juno.com
Cathyjp
Apr 13, 2014

Billed for something I did not order

I ordered and paid for Avast Virus Protection in March, 2014. Then on April 5, 2014 I was billed an additional $37.88 for software. I DID NOT order anything additional and want my money returned. I have complained and emailed this company to no avail. Next call will be the BBB and perhaps Kim Komando who recommended this virus protector.

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