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direct tv/at&t

United States, North Carolina

Consumer reviews about direct tv/at&t

Mary Greene
Apr 3, 2012

Bill

We are very dissatisfied with Direct TV. We were told back in December when we signed up for Direct TV and AT&T that our bill would NEVER be over $108.69 with both combined because of the package we had, but ever since December we have been paying well over $120.00 with both combined. Since this is their mistake and lack of communication with Direct TV and AT&T we don't feel like we owe all of this money and that we should receive a refund from them both. Every month we are on the phone for approximately 3 hours going back and forwards from Direct TV to AT&T trying to straighten things out but got nowhere. And they also told us NO CONTRACT which was also a lie because we can't cancel our services until December. Just the Direct TV bill itself they say we owe $119.77 and with AT&T it's $88.69. So, at the end of December we WILL cancel our account and it's not the money it's the fact that they were very dishonest with us!

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Apr 3, 2012

Bill

Your misguided understandings are superseded by the terms of your service that you agreed to.

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