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Dermagist.com

United States

Consumer reviews about Dermagist.com

Sandy Trytsman
Jan 18, 2012

Foul Products and Refusal to Reimburse

I love the products. I do find them a bit pricey but they contain the best anti-ageing ingredients. What I really like is the fact that the ingredients are natural. No nasty parabens and the so called "lemony cat poop smell" is naturally derived from oranges. I'd rather have that than cancer causing chemicals! I have received great service from Dermajist and they always mail me a promo code for a discount or a free cream. I live in Ireland and have to sign for the parcel which is always sent promptly. Great products if you can afford them. I am 39 and look younger than most of my friends who are in their early thirties.

K - Australia
Jan 24, 2012

Foul Products and Refusal to Reimburse

What a scam most of those 'positive' comments are. Notice the thumbs up on the good reviews and thumbs down on the bad? Like all people would love a certain skin care cream and not one person have any problems with either the company, shipping, money back or the product itself. You can not give a thumbs down for somebodys negative experience, such as not getting their money back.. unless of course you work for Dermagist. Do you really think we're all that dumb?

I am here without trying this stuff. Only researching a cream I just bought.. Natura Bisse. And in my research I came across a scam website www.neck-cream.com. This is where I found Dermajuv (Dermagist). A website supposedly trying out different neck creams. But wow, all reviews were done in march 2009. Nothing before, nothing after, comments switched off. So somebody is paying to keep this inactive website up.. hmm why would this be? Any thoughts Dermagist? And who was on the top claiming to be the best? Dermajuv (Dermagist) of course!! And what did they say about all the others?

STRIVECTIN: "Overall we were disappointed with StiVectin’s Neck Cream and advise you to find another solution".

NATURA BISSE: "With inconsistent results and limited neck specific treatments, we are advising you to pass on this one.

DR BRANDT. V ZONE NECK CREAM: We are not going to advise away from this cream as we had a large percentage of our test consumers enjoy it, however in our professional opinion this should be passed over. There are plenty of other neck creams in the same price range that will provide a much higher level of ingredients with which to treat your problematic neck.

And on it goes!!

And the biggest give away of all about this scam website set up by Dermagist.. Every cream you click on to read the review, there is a lovely little link at the top for Dermagist. Go and have a look. Absolute scammers. Even if their creams worked, this is enough for me to say you don't deserve my money.

If you want natural products.. face, body, hair etc., look at iherb.com. They are the cheapest I've found, always deliver very fast, & show a bunch of reviews on each product.

If you want the fancy stuff (some with chemicals some without), my favorite is strawberrynet.com. One of my parcels was 4 weeks late due to the Queensland floods, I called & they arranged a replacement, even though I had nothing to send back yet. The original parcel came so it all worked out anyway, but my point is they have great customer service & look after you. These 2 are the skincare websites I trust the most & buy from time & time again

Whatever you do, don't bow down to people who need to make false websites and lie to you.

I'm awaiting my thumbs down marketing scumbags =)

VanessaD
Feb 12, 2012

Foul Products and Refusal to Reimburse

I tried their rejuvenation system. The wrinkle cream was so thick I could not wear makeup over it and the so called serums and lifting whatever did nothing. The Chanel brand is so much better. So I returned it within the 30 days following all their ridiculous rules and regs to return and then was told about the restocking fee and the fact that I had to wait 30 days to get a refund. Not a very good customer service process and one of the reasons I hate buying anything online. Would not recommend. Hope I get my refund soon or there will be a chargeback.

laydoc
Mar 4, 2012

Foul Products and Refusal to Reimburse

ALL OF YOU ..should always remember that, , what goes on your skin, goes into your bloodstream, just the same as putting it in your MOUTH and swallowing it, for the most part. Maybe the rise in Cancers are the result of ... ? You fill in the blank

Sara Riley
Apr 9, 2012

Foul Products and Refusal to Reimburse

To this date, 4/9/2012, I have not received credit for an item that I returned on 2/14/2012, even though I have contacted you many times. It was not that the product was bad, but my skin is too sensitive to use it. I only used it twice, and returned it within two weeks (yes I followed your returning instructions). I paid by Pay Pal and there has not been anything credited there either. Spending $136 was a treat for me to do. I cashed in on my birthday gifts. My shipping notice number is 3148830680-0097. You have my email and I hope you get this active and notify me. I am way overdue and very disappointed.

Ch0532
Feb 23, 2017

Customer service is bad

My bottles arrived with the caps off since all the caps came off from its body and some of them were even broken since they didn`t pack it carefully.

I even requested to pack it carefully as soon as I purchased these bottles since I`ve already experienced that they sent them without being careful.

But it happened again, and they don`t even replied when I told them about that, and I was really disappointed about how bad the customer service is.

I even took some photos to show them how they sent them to me, but they are still not responsible for what they did.

I also left reveiws about my experience, but they don`t even post bad reviews, they ONLY post good reviews.

They should be individually wrapped not simply put in a box to break the product like this, and also very bad experience with customer service as well.

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