dennys |
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Consumer reviews about dennys |
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Ellen67
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Dec 10, 2011
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Lack of customer service
If they say they don't accept checks, they have no ability to deposit checks. Denny's is a large company, not a small mom&pop that just 'doesn't want' to accept checks. So it is a worthless piece of paper, and you might as well have asked for a free meal.
If your husband had cash, why ask about writing a check after they said they don't accept checks?
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Paul Vance
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Dec 10, 2011
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Lack of customer service
There is no lack ofcustomer service in your complaint.
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I AM ALWAYS RIGHT
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Dec 10, 2011
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Lack of customer service
The restaurant RECEIVED an error code. They could not get payment. They should ask for another form of payment. They did.
They received an error on your card but not on the guy after you. Doesn't sound like it is their system.
Your bank was open to check your card. On a Saturday. Everything checked out with them AFTER you left Denny's. Who is to say whatever problem was now resolved, instead of blaming Denny's. Funny, on this site most people blame the banks, but it seems that it was a he said she said, and it was convenient not to blame the bank this time. That point is not important.
They don't take checks. Ellen had a good point because if they cannot accept them, how are they going to process it. And the manager shouldn't lose her job over taking a check from you. But I am pretty sure that you don't care about that. From the way you are complaining.
And why would you offer to pay by check and almost demand it, when your husband has cash?
You spoke about being inconvenienced, yet instead of paying cash and checking with your bank later, you made a fuss about a check, drove to your bank, drove back to Denny's to accomplish I don't know what.
Like Paul said, where was the lack of customer service? Sounded like a lack of a paying customer.
And chill out: she didn't accuse you of having no money in your account. If you felt that way, the easiest to end that was to pay the cash, not demand they take a check against policy.
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