Dealfun.com |
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Consumer reviews about Dealfun.com |
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eve77
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Dec 15, 2011
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Stay away from these guys
HI,
i am eve here...and all the things that the customer above said is veryy very true... i have been playing and bidding for quite a while and all the products i won have never been delivered ...this is insane!!!...everytime i email i get the same reply ...folks this is definitely a scam and am finding ways to get my money back...
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S0liduk
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Dec 15, 2011
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Web site problems
I won a samsung TV 2 months ago and they have said they sent it 2 times and still nothing... I have contacted my bank today and going a charge back on all the transactions they have done on my card.
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WatchOut4You
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Dec 15, 2011
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Web site problems
I've never been one to believe in astrogoly, but some weird things are going on with computers and other electronic equipment right now due to it being mercury retrograde. The earth is rotating backwards, therefore, messing up computers. It's messing with the magnectic fields. It should be over after Christmas.
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Roger Dealfun
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Dec 16, 2011
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Stay away from these guys
Hi Eve,
This is Chris here from Customer relations team. Could you please help me with your email ID / username so I can investigate your case personally?
I can assure you we can have no intention of scamming people and if the goods you paid for have not been delivered, we will be most glad to refund your funds.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely.
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AgateHunter
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Dec 18, 2011
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Web site problems
Dear DealFun.com
Why are you telling people to get Christmas gifts for their loved ones when they won't arrive in time? Nothing that I won in November has arrived yet, so how are items won now going to arrive in time? Don't bother telling me to contact customer service, I've already done that. Besides I won't get a response BEFORE Christmas.
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Ramelle
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Dec 18, 2011
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Slow Shipping!!!
You must not have talked to Adam or Chris. I can't imagine anyone not feeling better after talking to one of them.
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AgateHunter
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Dec 19, 2011
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Slow Shipping!!!
·Order received on 2011-11-28 13:30.(GZ)
Order confirmed on 2011-12-14 18:37.(GZ) ·
Processing in warehouse on 2011-12-14 18:38.(GZ)
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pjgrethel
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Dec 28, 2011
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You spend an awful amount of money and usually get nothing
I bought the bids earlier than today, but I now see that this has to be a scam. I've bid, clock runs out several different times only to have someone else make a bid 5 seconds later. One time it was about 20 seconds later. You figure that when they sell an item for $100.00, that's 10, 000 bids times $.50 per bid, they are making $5, 000 on an item that sells for a few hundred dollars. Of course, I can always buy the item for much more than it costs at other places online! What a scam.
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AgateHunter
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Jan 4, 2012
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'Support' has no phone number and is by email only
Phone # 855-701-2091 option#2
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wyhorsegal
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Jan 9, 2012
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You spend an awful amount of money and usually get nothing
I have to agree with the majority of you. I started dealfun (dumb move on my part), and I have had nothing but problems. At first customer service responded, but it's now been over 6 weeks, and I've only started to receive some of the items. Now I get no response from customer service, and items that I have received are pretty much total JUNK! What a joke. I will be glad when I use up my bids, and go shopping on a real site.~~~~~ wyhorsegal
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emandbuds
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Jan 11, 2012
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Don't waste your money on the site it is not legit at all
Thanks for your input on DealFun. IT IS A TOTAL HOAX. The site should be banned. Buyers BEWARE! There should be more honest people around like you!
Consider the $120 well spent for your input will serve any poor wishful dreamers and people who cannot afford and vulnerable to getting ripped off!
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frankie hughes
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Jan 17, 2012
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You spend an awful amount of money and usually get nothing
deal fun i am a grandmother on ssi, join your club, purchased 165 bids, on dec 7 brought an android for 20.01 today is jan 16, 2012, called was told it was in the states on dec 13, . granddaughter hates m todaye because of you. xmas was a mess. i am still telling her the same lie. today they told me it was over seas in china, stop lying to me so i can stop lying to her. a hurt and mad grandmother you can call me 985-863-2593.
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carolhughes
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Jan 18, 2012
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You spend an awful amount of money and usually get nothing
dealfun is so mess up, i join the club, for the 165 bids, listen do not join, won an android on dec 7, 2011, granddaughter so happy, xmas came it never came. xmas was so unhappy for me and her . iam so sorry i wished i gave her the 20.01 in her hands in stead of theirs.call on dec, 13. told me thgat it was in the states, here it is jan. 16, 2012 still not here. please do not join this club. i am a very hurt and sad grandmother, deal fun do not keep doing this . i am on ssi, i so wanted this for my granddaughter
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VeniceOO9
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Jan 23, 2012
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They are ripping people off
WHAT DO YOU EXPECT IF YOU DIDN'T WIN? STOP BEING A PUSSY AND MAKE A REAL BID ON SOMETHING!
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PBA
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Jan 26, 2012
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'Support' has no phone number and is by email only
DEALFUN seems to be a ripoff!! I won 13 items in Dec 2011 to Jan 2012 and none have been received. Today 26-1-2012 I received 8 e-mails from Dealfun telling me that a vendor did not have the items that I won and so they reimbursed my credit card and gave me voucher bids for the retail price of the items concerned. NO ITEMS AND VOUCHER BIDS THAT EXPIRE - THIS IS A RIPOFF. I still hace to check with bank. In addition, i was e-mailed prior to this that 4 of the items had been processed and shipped. YEAH RIGHT!!
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lilmamaRhonda
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Jan 27, 2012
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I have not received items I won still
I also bid and won the helicopter, Google Tablet, and mp3 player in November but never received anything, only excuses that they are in process of shipping. I did get emails saying that I will be rienbursed but only in the form of bids and not any credit to my card. I did request an equivalent of merchandise but no answer.RR
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NoMoreScams!
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Jan 28, 2012
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You spend an awful amount of money and usually get nothing
I heard about Dealfun on TV, and checked it out. Saw the Android machines going for what appeared to be great prices, bought a $119 bid pack with a big wad of bonus bids thrown in, and started bidding. It wasn't long before I'd posted enough bids to "buy it now" for a few bucks, and I did that. I spent a lot of bids, but that's the game. So in total I paid about $125. Not an astute purchase, but hey, ...
5 days later came the email that it had shipped. For the next 2 weeks I tried the shipment tracking info, only to get a web page failure. Emailed DF about it, and asked where the goods were. They gave me a few voucher bids - which expired in 10 days - as "compensation" and told me they would re-ship, then even sent an email saying that had occurred, and forgot about me. The "re-ship" never showed on my account, and the original tracking info from shipper 4PX only showed that DF had "requested" a shipment, not actually made one. Not looking good...
Meanwhile I discover that their system consumes REAL bids first, unless you explicitly tell it to consume VOUCHER bids first. So a few days after my purchase, all those bonus bids disappear, along with my confidence. Another strike!
30+ days into this mess, I complained about the lack of shipment receipt and asked for a refund. To which they email-replied that the vendor they were using had broken promises, and they were issuing a refund of my real cash money in the form of bids. I checked, and there they were. All in the form of VOUCHER bids, which will expire in 10 days. Yikes!!! So I hop on the site, check the auctions, and there's not Android anything to he had. Keep in mind, that's the ONLY reason I bit in the first place. I did bid on and "win" an iPod Shuffle - here's hoping it's actually REAL - and then discovered while bidding that VOUCHER bids don't reduce the buy-it-now price like REAL bids do - so I had top hope to win the auction, rather than switch to buy-it now at some point. Grrrr...
I have since asked DF Support to change those refunded VOUCHER bids to REAL (purchased) bids. Not a peep since then, and I'm wondering if my account is now gone - almost afraid to check. Please - do suspend disbelief when you read that "15-minute response time on all emails!" That just means their auto-bot email answerer sends a message to you saying they got it. Not that a human will actually engage in a response. It's now been 48 hours since my least support email, and crickets are all I hear. Strike three! (Or is it five?!)
DF - make good on your obligation to your customers NOW! Or risk the wrath of an angry web mob. Some of us are even IT geeks...
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Rye24
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Jan 28, 2012
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I have not received items I won still
I also bid on the Helicopter and won it for 0.9cents on Jan 18th. Yesterday I recieved an email stating that their supplier did not come through and I would not be recieving my Helicopter.. instead I would be reimbursed my 0.9cents (yeah right...) and they will credit my account in bids (that expire) for what the Helicopter was worth (139 bids). You will probably never recieve what you won. This website is crap.
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Rye24
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Jan 28, 2012
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'Support' has no phone number and is by email only
It seems everyone (including me) has recieved emails from DEALfun on January 26th stating their items won't be shipped due to vendors not coming through.. hmm cough*scam*cough.
I doubt my credit card will be refunded. And I will not be wasting my time by using my credited bids THAT EXPIRE on something that I won't recieve anyways.
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DEBbra Ing
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Jan 28, 2012
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Worst web scam ever
No question - a single purpose operation - - -to lead players into buying their bids and not delivering the products the bidders won using Dealfun on line instructions for bidding and goods won delivery. There are so many complaints on line that now is the time to
1 )launch a class action suit
2)convince all bidders -- to cancel their involvement with all bidding companies. The legitimate -if there are any- will feel the customer/clients drop off of all the sites and take action against Dealfun to recover their players back to bidding or have to shut down
All bidders with missing product deliveries and other financial losses should continue this complait/recover their lost financial status
which has been taken by Dealfun. Advise all of your friends etc to also join in.
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DEBbra Ing
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Jan 28, 2012
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Worst web scam ever
Requiring personal information about submitters will significantly reduce the responses that could have been received.
How does any potential submitter know who is collecting this input info to be used against dealfun?
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Your Mom Knows Best
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Feb 2, 2012
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The money was taken from my bank account immediately and I received nothing
They shipped the product to you...
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jim190212
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Feb 3, 2012
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No Auctions
Received there email and problems delivering products and shipping me 50 bids? They removed all remaining bids and even the free wheel spin says temporarily out of order. Same for the last 2-3 days without a reply to my request to credit my account etc...no reply in days. All the auctions i see at the site are for sweat bands you can get at walmart for $3? No electronics for bid for 2 days now...is this crap auction site shutting down?
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SMB55
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Feb 3, 2012
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You spend an awful amount of money and usually get nothing
I won 7 items on dealfun at xmas time only to have an email last week to say the items were cancelled, my money was refunded back into my credit card account. Also bid vouchers to the value of their retail price.
My problem has been:
No items that i wanted to bid on ( nothing similar to what i had previously won)
vouchers expiring each day as i couldnt use them fast enough
for the past few days each time i went to bid, the site would log me off and i wasted 100s of bid vouchers as the auctions had finished.
The deal wheel has been out of action the past few days
Now the site is down for maintainance for two days
I have made 2 requests in the past three days long with several follow ups and no answer to date.
I am very disappointed with the customer support not answering my emails.
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SMB55
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Feb 3, 2012
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No Auctions
i have the same problem as above here and beginning to wonder what is happening.
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