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Coolhandle hosting

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Consumer reviews about Coolhandle hosting

mugger
May 30, 2012

They haven't refunded me anything!

Signed up wit hthem for their 14.95 dollars per year deal and they have charged me $262 !! I wrote the cancellation as per their advise and nothing happened. They haven't refunded me anything!

adamatcoolhandle
Jun 1, 2012

We want to help

Dear Mugger,

My name is Adam Rassi and I work for Coolhandle.com. We would like to assist you with your cancellation request but you did not leave any identifying information in your complaint. You can either post that information here or contact me at cancelation@coolhandle.com. We look forward to hearing from you.

Thanks,

Adam Rassi
Coolhandle.com
cancelation@coolhandle.com
866-200-2828

John Shipley
Oct 1, 2012

Cancellation Failure

Coolhandle's on line forms have no effect. Only phone number posted is for tech support and they won't help you with billing.
Emails are answered with pass the buck answers which lead in a circle to where you started. Are stealing $95USD from me monthly.

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