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Comwave Phone

Canada, British Columbia, Chilliwack

Consumer reviews about Comwave Phone

dwlord
May 27, 2015

Bad company

I tried Comwave. From the very first call it was up sell, up sell. When I went to cancel they would not allow me to cancel. They have my credit card number and will not allow me to cancel. Stay well away from this company.

dwlord
May 27, 2015

Comwave phone

Stay away from this company. They have my credit card number and will not allow me to cancel my account, I sent an email cancelling my account they refused to cancel. This was their response; "Thank you for contacting us, we apologize for the delay in responding to your email and thank you for your patience.

We are truly sorry to hear that you wish to cancel your service with us. Unfortunately, for security reasons we cannot accept any cancellation requests via email. Please contact our Customer Care Department at 1-877-474-6638 between Mo~Fri 09:00 AM to 18:00 PM EST. We will be happy to assist you."

I phoned and they still refused to cancel my account. The operator refused to allow me to speak to a supervisor. I was finally put on hold until I hung up 29 minutes later. I have contacted my credit card company and requested Comwave be removed from payments.

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