Log inRegister
Submit Complaint

COMWAVE

Canada

Consumer complaints and reviews about COMWAVE

tania
Feb 12, 2012

Early cancellation Fee Charger

I had long distance to Cuba and I cancel that account because i was not using it any longer.I did not sign any contract with comwave but after i did cancel the account they send me a caharger of $ 45.20 Early Cancellation Fee .After several phone calls that I made to comwave,no one knows where that charger cames from.I was told they will open a investigation and will call me on 24 hours that never happens,yesterday I call one more time and I was told that they send me some coupons by email and I never use but they told me on the phone it was a little contract for one year.First, not body told me nothing about that .I did not sign any contract for those funny coupons, but I never use,maybe was sent to my by a value customer from 2008.the true is they want to charge me $45.20 for something that I did not sing,dint use and I did not ask for those cuppons.
paulDeu
Jun 2, 2012

unethical dealings

I would be able to absolutely just 'copy and paste' the previous review here on this web site.
I also had a very bad experience with Comwave and my advice to everyone is avoid them completely. They employ people that are willing to lie and play with words just to get some of your money to their own bank account. They really advertise a free 6 months free trial, as stated in previous review, the first 3 you are able to cancel service without questions, they say. Guess what? They charged me over $ 70 and there is nothing I can do about it.
Mine phone connection was not that bad, bigger problem was that their system was not compatible with my alarm system so I would have to buy out of my alarm contract and get another company. That would though cost me dearly. I was also not able to get phone signal to the other rooms in my house, maybe their signal is somehow weaker than of my previous provider's and wiring in my house did not comply with it. Anyhow, after 24 hours I canceled and got back to my old company.
My 24 hours with them cost me two times shipment charges of modem to me and then back and another 60 bucks in 'fees'. When I argued with their representative and two supervisors that everything should be free for three months. Did not I, after all, specifically asked at least five time about about any extra charges before I sign up and repeatedly I was assured that there are none. Now these people in different department are saying: 'Yes you asked about EXTRA CHARGES but these are FEES. All conversations are on their records but really it is for nothing good to me.
Can you believe it? What a jerks? Stay away from them completely, you never know what kind of trick they are going to pull on you.
Paul Deutsch
mad99ee
Oct 29, 2012

Comwave Fraudulent Charges

I had their long distance service for about a year, they have raised the per minute charges for the countries i generally call, when I call to cancel my account they have charged my extra $50 plus tax early cancellation fee, which was never disclosed at the time of sign up and cancellation, I called and got no response from 3 different asociates and rude managers. Will recommend every one to keep away from them.
dsfdsfffg
Oct 29, 2012

Nike Shox R4 Shoes

==== ( http://www.clothes8.us ) =====

free shipping

accept the Credit card and other

jordan shoes $32

Nike Shox R4 Shoes $36

Moncler Down Jacket $80

LV Dust Coat $45

Sunglass $12

COACH Necklace $18

handbag $33

Porsche Boutique Shoes $60

more products

====( http://www.clothes8.us ) =====
akhanan
Dec 3, 2012

Long Distance

I have COMWAVE as my long distance provider called PIC ( Primary Interexchange Carrier ). My phone line is with Bell. Some of my phone calls are charged on Bell bill, most of them on Comwave. I do not have a Long Distance Discount Plan with Bell because they are not my L D Provider, so their charges to Kenya for example are 95 cents a min. I called the same number twice in November, once it was charged by Bell and next time by Comwave. They are blaming one another and asking me to shuttle between them to resolve the problem. I am making a complaint to CRTC . Best to complain to authorities and also share experinces on forum like this. I have been waiting to speak to a Supervisor at Comwave for 118 minutes now ! They are going to waste more money dealing with me than by giving me a credit - both sides. Look at this proof of calls to UK:

Bell Bill : 1 minute
Sun Nov 04 Un Kingdom 44 ***7692375 15:29 1.0 min 8MZ 1.05 0.97 Rate 8¢M charge 0.08

Comwave 9 minutes

2012-11-25 UNITED KINGDOM 44-***-7692375 9 min Rate 1.9¢M charge 0.16
Imelda Dizon
Dec 16, 2012

failure delivery of unit, 3 persons using the same number of homephone given to me.

I did apply to COMAVE for my homephone because of their low rate ads. My first attempt was not good so I even told them that I wanna cancel it. Few days after, I received a call from one of their customer service who did her best to convinced me, lots of blah,blahs... in short I was convinced with all the paayments. She told me that in 10 days, I will receive the unit. I waited, as what she said... by maiL. More than 10 days now I received nothing from them, not totice from the post office that I have a package, nothing in my mailbox. With my patience, i am still giving them few days but when I checked my email, I received all the voicemail messages thru comwave, People calling my number (the home phone number) looking for somebody that was not me. I was shocked becaused how come more than two persons owned the number which is supposed to be my personal number.I did not even received yet the unit, not even activated and now, there are already people using it. I tried to call these numbers who called my home phone number, lucky that one of them answered me because mostly voice messages of people who are even using different language that I don't even understand. The person who answered me back told me that she called my number because she's looking for somebody she knows and she gave that number to her as her contact number.. I saved all these voicemail messages so that I have all the proofs if in case there is a SCAM . I am a good person who is not taking advantage to others, hopefully Comwave can be trusted too.
rojovil
Jan 3, 2014

COMWAVE

This COMWAVE company is charging me extra minutes I did not use everytime I call CUBA...Ex I call 12 Min and they charge 15 minutes, I call 24 minutes and they charge me 30 min. Besides the rate they advertise 89 cent the minute , but they charge you 1.19 minute...I had to call twice to complain about.... I will CANCEL right now... and RETURN to my ROGERS...or TRY another ONE...but this company is giving me areally HARD TIME , just beginning... THEY say they can not avoid the EXTRA TIME on my long distance calls to CUBA....it is not their fault, but my carrier in CUBA.. in 5 years I never had that problem with ROGER and they bill me expensive rate 1.20 fro the exact time i used....
THis is my BAD Experience with THEM...

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    Country of Complaint
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    SBS Transit - Bus driver is wasting time( singapore SBS bus )
    To:Dear sir/madam Normlly wil take bus no 50 from...
    Fuccillo Kia of Cape Coral - misled to believe everyone gets financed
    i went to purchase an auto mobile from Fuccillo Kia of...
    debbie mottahedeh - im not mad at you
    hey you should know I well you know I don't have to...
    BetWithBTC.com - Another SCAM Bitcoin Casino
    Betwithbtc.com serves as proof that it is likely that...
    BitcoinCasinoPro.com - Worst Bitcoin Casino Ever!
    I would advise anyone to not touch Bitcoincasinopro with a...
    dr john ventrudo - my babies daddie
    You no good deadbeat pay your child support midget
    Allianz Capital Holdings - Victim of Time Share Scam
    Hi Crystal & Dawson My case is not yet resolve. A...
    norman duddy - agod and their attitude
    the worst travel agency in the search lists that's...
    eShakti - Eshakti Customer Service Is Non-Responsive
    Last year, I returned some items and was told my account...
    Expect Payments & FDGL - Fraud on their part
    Do you know who regulates these guys? It should be both...
    Bingo Lane - Bingo numbers
    I love Bingo Lane however the new room has severe...
    Derma Juvenate - Derma Juvenate
    I ordered what I thought was a free trial of Garcinia...
    AVAS Flowers - WORST EVER
    WARNING!!! DO NOT ORDER FLOWERS FROM AVAS FLOWERS. I...
    Bank of America - Thanks
    To Bank of America. my cantact pastor robeecka maria...
    expect payment solutions - Ripoff Processor and lease company
    They Expect Payments and FDGL are rip offs Any class...
    RVTL US - RVTLl scam
    I could have written any one of the previous complaints. ...
    Margaret Ottley Okubo - Thanks
    To Margaret Ottley Okubo Mar 14, 2014 - To President...
    Timbercreek - Horrible Building Manager
    Jerome Crosby is one of the worst building managers i have...
    Dermajuvenate - Fraud
    Money tooked from my Visa I have ordered only samples and...
    RVTL US - Deceptive Advertisement
    I was mislead by false advertisement also. When I put in...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username