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club factory

India

Consumer reviews about club factory

Sapna Rao
Nov 4, 2016

PLS DONT BUY - BEG U

Worst company and worst service

pls do not buy any products
i ordered products worth Rs 10000 2 months back.. all the time i have mailed them to track the order
one day i got a mail saying they have tied up with courier partner named another shitty company called aramex with their contact number
and no one would receive calls or mail back then one sweet day someone from Aramex will say submit the KYC documents.. once you submit no acknowledgement no responses from them
then they keep on delaying it and one final day they say from club factory they have got an intimation saying to destroy all the products..

pls don't buy from this ass hole f-kin company called - Club factory

i want consumers to be cautious and not to go behind this shitty company.. let us all make them popular and help others to the fullest

pawanjudge
Dec 27, 2016

Fraud website & app

It is a fraud website, I canceled my order very next day of placing my order. But it's been more than 2 weeks they have not refunded my money. Every time I write a message to their Support team, they revert with same response that they have refunded my money

Rashi
May 3, 2017

Big time cheaters

I am so upset that I did not believe in the reviews everybody gave about this company. But now I've suffered first hand and trying to alert all of you to not purchase anything from Club Factory. I had ordered swimming costumes from them trusting their size information but when I received them it was not my size so I requested to exchange them right away but they refused. One of the costumes had a stitching defect that I took pictures and sent them but they refused saying it our styling. It's unbelievable how they cheat like this. I hope someone can take strict actions against the scam of a company they are running.

Chauhan.durga@yahoo.co.in
Jun 12, 2017

club factory

India
www.clubfactory.in

Highly dissatisfied

The product quality is pathetic and when I tried to return the product I was told by the customer care to pay for the reverse shipping which is approximately ₹4500. I bought products worth ₹2300 and I have to pay double for the reverse shipping which is non refundable. Ridiculous customer service. Never buy anything from club factory, the product are of cheap quality.

Bharvi Patel
Jun 27, 2017

About products

I had order 3 dresses , 3 phone accessories and 1 home accessory.... All the products I get on time approx in 18 days... Bcz they are sending their products from the another country that's why they take more time for deliver....If you ordered something on club factory... Than keep do msg to them on the customer care on their club factory app... they will reply within 12-15 hours..And you can get your order within time... And I want to tell you about the products.. they are pretty good.. on this price...

shahnaj
Jul 30, 2017

club factory

India
Www.clubfactort.com

Fraud

I have ordered a dress it was looking awesome in club factory and when I recived it , was shocked like any thing. It is so cheap and totally different from the picture

Fraud Fraud

Ruchi sharma
Sep 15, 2017

Bags and jewellery

I orderd many things from this app and my order was of Rs.2019. I have paid the amount. I got the message of order being placed and it will reach on 23 september. But after that the app got missibg from my phone unknowingly. I tried to install it again but there was no such app on playstore and after soo much efforts i installed the app through the advertisement. And now it is not reconising my account and showing no such order placed by me. I am afraid if my order will reach or not. And one thing more which is very doubtful is that they didnt ask for your address but only the street. And moreover the costumer care no. Is invalid. I cant even track my order because they didn't provide me any tracking no. I think it is a fraud app. The comments given below the products of this app were also fake. I just wasted my money thats it.

Deupatil
Oct 14, 2017

Product not yet delivered

This website Is fake. It has taken my money but till now not delivered my product

Nida Islam
Nov 30, 2017

Fraud website

It's a fraud website. It's takes payment and does not give the product. It also takes money with the customer by taking their otp. It's a humble request plzz take a strict action towards this website.

Anmoljain
Dec 2, 2017

Do not buy from club factory

They say if the error is from their end they will refund full amount along with shipping but that is not at all true. They will stuck you with the most annoying support centre chat window where tey will never except their mistake. Even though you will share product pictures you receive and explaining what is wrong with the product they will still not expect it. I recommend all those reading this not to get into the trap of what they show and do not buy or recommend anyone to buy from club factory ever.

Shaily jain
Jan 3, 2018

I have a suggestion

Hello guys, I've read all the above comments and I could relate it with what I faced. Once I ordered some products from a site "style Street store" that is SSS and I used net banking as the mode of payment. But my product wasn't delivered on the date mentioned by them. I was badly worried and stuck as they haven't mentioned their contact details anywhere on the website. But kept on trying and found the solution.
I finally called the "consumer court" and narrated the same story to them. They registered the complain and gave me the *docket no.* As a proof and then I drafted a mail to haunt them by mentioning the docket no. And told them that if they won't deliver my product or refund my cash I would soon take the further legal actions.
And to my fortunate on the very next day of such threatening mail I received my product.

Be a prompt and smart customer.
Goodluck

Reshma
May 4, 2018

fraud website

club factory

my order no is SO17847135 i got the product nd the item deliverd was so cheap nd not worth for money wn i askd fr refund customer care ppl tld me tat i hav to courier the product once dey recieve the product dey wil refund me including courier chrgs but once aftr i snt product nd askd fr refund dey tld me lik dey wil provide oly product amt nt the courier chrgs i hav placed order fr 357rs nd my courir chrgs z 160rs wch z cmplt loss fr me plz dont buy anything frm tiz fraud cmp nd i hav attached my courier bill wit tiz plz arrange fr my refund of rs 357+160 ie 517rs

fraud website

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