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club factory

India, Maharashtra

Consumer reviews about club factory

Skitty
Feb 21, 2018

Horrendous customer service

HORRIBLE, HORRIBLE customer service, I am so disappointed with this application.
1. Your shipment takes ages to come.
2. Customer service agents are really useless, they seem to be so lost and don't reply to every question you ask.
Don't even understand your question. Not sure if they are qualified or not.
3. Forget about getting someone on call because no1 will answer your calls. (Like NEVER). It's impossible to call because there is no contact number and what they have says the mailbox is full.
4. The items were missing from my order and I have no idea on how to contact them.
And when I try explaining this to the customer service agents.. God bless.. They ask me to rate them.
I wish I could rate them in negative. I hope this application doesn't exists cos it's just eating your money and nothing else.

Overall the worst app, worst service and would never recommend this to anyone.. Not even my enemy

Samiksha Arjun Tupe
Aug 21, 2018

Disappointed

I ordered some accessories on club factory and even paid for it. But now i am not able to access to my account nor have i received any message regarding my order. It just says that i don't have any account. I tried calling on the emergency service number but all in vain. Now i think i am gonna lose my money. I think it is a fraud. Don't buy anything on club factory or if you do don't pay in advance

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