Chuck Clemency/ShopNBC |
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Consumer reviews about Chuck Clemency/ShopNBC |
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joan victoria
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Jan 27, 2012
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Ring
If the ring is everything you say it is not...Why keep it when you have a 30 day money back return policy with each and every purchase on Shop NBC or any retail operation on or off TV. By keeping it you are accepting it as is while saying that you like it! If Chuck Clemency sells inferior quality jewelry, contrary to his on air and web site description (which are both enhanced by lighting and magnification, etc.) this is a felony as governed by the FTC and FCC re: False Advertisement plus Bait and Switch. Instead of making a feeble complaint here and keeping the "inferior quality" item that did not fit Chuck's description...In all fairness, you should have given both, Chuck and Shop NBC the opportunity to make things right by exchanging it for another ring to see if the one you got was perhaps a "mistake" if the exchanged item was indeed everything as advertised? I more than understand your complaint as I too have been victimized by Invicta Watch Company and Shop NBC who share the responsibility of false advertisement equally...I purchased 3 pave diamond watches that were advertised with a " Exclusive Patented Swiss Plating System" guaranteed never to tarnish...I spent over $1, 500 and after a yr they all began to tarnish and both Invicta and Shop NBC refuse to allow me to return them for money, credit or exchange aafter the 30 day return limit...Therefore, I think you should return your ring back to Shop NBC ASAP for a full refund unless you enjoy complaining and being stuck with, as you describe, an inferior item; A contradiction to what was presented and which you expected to receive as shown on both, TV and on line.
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joan victoria
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Jan 27, 2012
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Ring
PS: TV is not a reliable medium to purchase high quality precious and semi-precious jewelry with varied jewel enhancements. It is, at most, a medium where one can purchase what is presented by both the vendor and, in this case, their partner in sales, Shop NBC, thinking it to be valuable; And as with most everything sold anywhere..."Buyer Beware" which necessitates a bit of education to know the basics about that which you are purchasing. When thousands of any design or item are being sold within minutes to many millions of viewers in any given presentation, on and off line, you should realize that each item sold is mass produced and not hand made just for you, and therefore...cannot possibly contain top quality stones when sold at costume jewelry prices. If, as you complain that yours was not as advertised, then you have the option of returning it, exchanging it, or as you chose; to keep it...Then you no longer have the option to complain!!!
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Mary Jo Page
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May 28, 2015
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Rhodolite Stone lost in stack ring
Dear Chuck,,
I have enjoyed wearing your jewelry and hope to continue to do so.
That being said, I just put on the Rhodolite 7-stone stack ring for the second time since I purchased it and find one stone in the middle is gone.
Needless to say when I have still a value payment due on this ring, I am so terribly disappointed.
Do you have a repair address where I can send my ring to be fixed?
I know you have been open about saying you would do anything to help the customer when this sort of thing happens. Please help me!
I really hope you will stand by your word on this because I wanted to wear the ring with the Bahamian Pink Kelly Anne ear rings and pendant that I purchased from you.
Sincerely and Hopefully yours,
Mary Jo Page
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