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Choice Home Warranty

United States,
Maryland

Consumer complaints and reviews about Choice Home Warranty

Village Plumbing LLC
Feb 15, 2012

Big Scam

We are also a small, hard-working contractor that has been ripped off by this company for $934.00. Thank you for posting this information to file complaints. We are also filing complaints with the State of Nevada. Things are tough enough without an unscrupulous scam of a company being allowed to steal from people. We agree they need to be stopped and all of us need to be paid!
Tronbu
Mar 27, 2012

Big Scam

I sign up Home Choice Warranty 11-2011. Big mistake of my life!!! 3-24-2012 my electric went out in my rest room and part of my room. I call up CHW for a claim. They sent out the Electrician. Electrician can not find the problem. Two days later CHW call me up and said that they Electrician need to run a new wire. CHW said that my Warranty do not cover it. Denial, denial, denial... Now I'm out of $45.00 and no repair done. I call up CHW and and try to explain that I don't need new wire. all it need is to find the break wire and reconnect it. CHW said it is not fees able.. I try to be reason with them and argue with the dumb shit, so call their personal CHW electrician. Going no with the Argument, I decided to fix it my self. Take half hour to fine the problem. Thank for nothing CHW..I agree with class action law suit..
sammiller
Apr 6, 2012

Complaint

Please contact me if you have a problem with Choice Home Warranty. I will give you all my case numbers of open cases with the FCC, Texas Attorney General and NJ Attorney General. I have also been in contact with a couple of attorneys interested in a class action against this company because of NUMEROUS complaints logged against Choice Home Warranty.
fallcolor10@gmail.com...together, we can shut this company down!!!

So, I have been given this number for you to call and there will be a person to answer the phone: 973-504-6200 . Tell them you want to file a complaint against Choice Home Warranty.

Richard Zitelli, Investigator
E-Commerce Investigative Unit
Office of Consumer Protection
Division of Consumer Affairs
Office Of The Attorney General of the State of New Jersey
124 Halsey Street
P. O. Box # 45025
Newark, New Jersey 07101
Tel# 973-504-6213
FAX# 973-648-4595
e-mail: e-commerce@dca.lps.state.nj.us
sammiller
Apr 6, 2012

Breach of Contract

Please contact me if you have a problem with Choice Home Warranty. I will give you all my case numbers of open cases with the FCC, Texas Attorney General and NJ Attorney General. I have also been in contact with a couple of attorneys interested in a class action against this company because of NUMEROUS complaints logged against Choice Home Warranty.
fallcolor10@gmail.com...together, we can shut this company down!!!

So, I have been given this number for you to call and there will be a person to answer the phone: 973-504-6200 . Tell them you want to file a complaint against Choice Home Warranty.

Richard Zitelli, Investigator
E-Commerce Investigative Unit
Office of Consumer Protection
Division of Consumer Affairs
Office Of The Attorney General of the State of New Jersey
124 Halsey Street
P. O. Box # 45025
Newark, New Jersey 07101
Tel# 973-504-6213
FAX# 973-648-4595
e-mail: e-commerce@dca.lps.state.nj.us
Choice Home Warranty 1
Apr 9, 2012

Breach of Contract

To Whom It May Concern:

The details of these situations are not representative of the normal Choice Home Warranty customer experience and we sincerely regret our customers’ frustration and discomfort.

We are committed to providing a positive customer experience and doing the right thing for all our customers, contractors and employees. We take customer feedback very seriously.

At Choice Home Warranty, our focus is on quality... providing quality home-warranty products to our customers, following up with quality customer service when our homeowners contact us, building quality business relationships with our contractors, and ensuring quality work from our contracted technicians. We do not and have not ever encouraged contractors to deny customer claims.

In addition to evaluating customer feedback, we continually evaluate our contractors’ performance, responsiveness, cost, and other factors to ensure these partnerships are fair and beneficial to all parties involved: our customers, our contractors, and our company.

Choice Home Warranty is always in full compliance with its terms & conditions.

If you have any questions or concerns, please contact help [at] choicehomewarranty.com (please reformat the e-mail address properly. We guarantee a response within 5 business days. We are here to help you!
Fall Color
Apr 13, 2012

Do not fall for Choice Home Warranty

Do not fall for this generic form letter from Choice Home Warranty below. Just check the internet for ALL the complaints against this company. Not just one or two mind you; hundreds! Check the BBB...they have an rating...since I filed my complaint with the BBB against CHOICE HOME WARRANTY, 35 more complaints have followed, in just 2 months!!!!

Check for "Cease and Desist" orders from WA state. This is also happening in TEXAS whereas CHOICE HOME WARRANTY is NOT licensed to sell, yet does so anyway. But alas, several complaints have Texas preparing legal proceedings.

Coincidentally; email the email noted above with your complaint and just see if you get an answer as "promised" above. Mine has NEVER BEEN ANSWERED...this is just a lot of garbage.

If you have ANY kind of dispute with CHOICE HOME WARRANTY, PLEASE contact the NJ Attorney General's Office and file a complaint. The complaints are adding up daily folks......

Office Of The Attorney General of the State of New Jersey
Richard Zitelli, Investigator
E-Commerce Investigative Unit
Office of Consumer Protection
Division of Consumer Affairs
Office Of The Attorney General of the State of New Jersey
124 Halsey Street
P. O. Box # 45025
Newark, New Jersey 07101
Tel# 973-504-6213
FAX# 973-648-4595
e-mail: e-commerce@dca.lps.state.nj.us

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