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Chicken Express

United States

Consumer reviews about Chicken Express

whythelongfaces
Mar 9, 2012

Rude management, stay away

If your fiance can manage to order your food why is it he can not manage to look at it to make sure it is correct?

GeorgeKliros
Feb 20, 2013

avoid at all costs!

I will never use their services again! This place is not friendly for customers, they sold me burned burger and refused in an exchange! Their representative just laughed in my face without a shame when I showed him what I've received. I just wasted my money for really poor and horrible service! Beware and better stay away from this place!

lisa_tran
Jan 20, 2014

chicken express

I went there for a nice family lunch after my son's dentist appointment, their manager, an older blonde lady had this grumpy face on the whole time. At first I didn't care, probably she was having a bad day but then we stood there waiting for a to go box and everyone kept walking past us, ignoring us for about 5 minutes and once my husband asked. The "manager/supervisor" whoever she was threw the box at him, that it slid down the table and almost went off the table (he had to catch it before it went off) and went back to her mopping. She didn't apologized, nothing, and a younger boy working there saw and apologized for her. They just totally lost my business there! It all comes down to, after you take our money you want to disrespect us like that? Next time that box is going in her face, and what kind of person like that gets promoted as a manager?? It also makes me mad that they have a complaint paper on their register with a fake email! Why bother? CHICKEN EXPRESS PLEASE GET YOUR ACT TOGETHER! ALL YA ARE WORRYING ABOUT IS TAKING PEOPLE"S MONEY!

lisa_tran
Jan 20, 2014

Altamesa fort worth, chicken express

My complaint above is based on the one on Altamesa, fort worth. BEWARE.

Ruby Sie..
Jul 24, 2015

" HORRIBLE SERVICE "

My daughter & l went there to have lunch,I ordered a fish combo..she order chicken strips & poppers...She paid,...18 mins. later we saw everyone after us got their orders..fish was going to take 12 mins. to cook...My daughter went back to the counter..Where is our meal that we order?...They didn't drop the fish in, or the poppers...IMAGINE THAT!!! now they want us to wait another 12 mins. for our fish..Poppers were no where in sight..So the "COUNTER HELP " called the manager and he gave us our money back from the fish...l called THE SO CALL OWNER, and she said "THEY DID A GOOD JOB ON TAKEN CARE OF YOU " ..Hell-2-the No..after staying there waiting for our food to get done..OVER 25 mins. She really didn't care too much for us as "CUSTOMERS"...." HORRIBLE SERVICE "...My name is Ruby Sie..

Ruby Sie..
Jul 24, 2015

"HORRIBLE SERVICE"

...."THIS HAPPEN @ 2308- 82nd. Street LUBBOCK,TEXAS...Just so You know..

Beej
Oct 23, 2015

Terrible service and Chicken

Yesterday we went to Brownwood, Texas, (Early is a small town next to Brownwood) and when we left for home (about 45 miles or so away) we decided to stop for chicken. We went to Chicken Express in Early on 221 Early Blvd. Wife went in with a grand daughter, they ordered a couple orders of all dark meat chicken, chicken tenders, rolls, and biscuits (half each) mashed taters, corn, coleslaw and the girl brought it over in a huge bag. Wife paid for it, we took it home and then opened it. Cost was a bit over 45 dollars. What they gave us was a half and half white meat and dark meat. Worse than that the rolls were hard as concrete ass were the biscuits. When hit with a knife handle they shattered into crumbs with not a soft spot even in the middle, both rolls and biscuits. The chicken was half hard and completely burnt with dark brown over fried places in it. It appears this had been under the warmer for way too long before they dumped it on us. We live so far away se fixed something else. The chicken tenders were ok as was the corn taters and gravy. I wanted to write them an email but they only list a phone number. No adults appeared to be in the place anyway, only pimpled faced adolescents that did not give a shit about the customers. We have been there several times in the past but never received such shit to eat although once before we got some way over cooked livers.. Never again shall we grace their doorway with our presence, we contacted some friends in south Brownwood and were told they stopped going there a while back because of like experiences and no one helped them or offered a refund or anything. I recommend to everyone to go someplace else for their chicken in the future.

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