Log inRegister
Add a Review

Chartis

United States, Florida

Consumer reviews about Chartis

Ron Martinez
Mar 2, 2012

Terrible service

Chartis insurance is horrible to deal with. They're VERY unprofessional. Theyre the insurance company for a construction company in Cleburne Texas named Glenn Thurman Inc. AKA Thurman Transportation. I was driving on thw freeway and a large dirt clod fell from a Thurman Transportation truck trailer as it was in the fast lane hauling ass. The debris hit the road and broke up into bouncing rocks and dirt that cracked my windshield and small chips all over the front of my new truck. Sounded horrible. I got the truck number and pulled over to call the company, they gave me the number to the insurance company. The insurance company asked me if I called the police, I said no-- should I? They said no. The lady sounded very nice so I had trusted they would take care of the damage. Long story short, After numerous messages and attempts to get the claims agent on the phone, I get a call back from a VERY unprofessional girl that loved to hear herself talk circles in ebonix. (Its spelled: ask NOT "axe") Telling me they hadnt opened a claim because they do not cover the company Thurman Transportation. (thats what was written on the side of the truck that dropped the debris) I gave the contact information of the trucking company and she said she would not call them to verify! Turns out they DO cover the company after I had to bother them for a policy number and address to give to their insurance company. I got a call back from an adjuster in Illinois (im in TX) asking if I filed a police report at the time of incident, I told him that the first person I spoke to didnt need that. He immediately denied my claim in a very smug tone. Court here we come! Now I have to take time off of work to see these snakes in person...

Ron Martinez
Mar 2, 2012

Terrible service

Forgot to add that they confirmed that they DO cover Thurman Transportation but they do business as another name. Sounds like a SHADY business covered by a SHADY insurance company.

Add a Review about Chartis

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username