Log inRegister
Add a Review

Century Link

United States, Arizona

Consumer reviews about Century Link

scooterg
Apr 2, 2012

Scam

I worked for Centurylink in customer care for almost 2 years it’s truly a terrible company. Centurylink does not have a dedicated customer care department it’s a sales department. Centurylink looks at the calls to customer care as $$$$ signs. They looked the other way when top sales associates slam accounts with products and services. If you weren’t top in sales you are treaded like dirt and always threatened to be fired if you didn’t meet sales quota. People would get fired on a weekly basis and the training classes which we called our replacements were constantly churning out new agents. I’m shocked they don’t get giant fines for over billing. To give a couple examples for the state of Florida during the full year of 2011 when a customer went on vacation mode they didn’t get the discount unless the customer called in every month for it and when they came back from vacation the system would charge them a $53.00 connection fee. Another example when a customer calls in to add a call feature the system auto charge the account a $53.00 connection fee as if it is new service. Centurylink was aware of these over billing problems and never fixed them. I would give thousands of dollars a month in credits because of the dishonest over billing. These are just a couple examples of many! You know you work for a bad company if you won’t even subscribe to their service. I started to look for a better job when I received my first write-up for falling short meeting quota I had 89.10% and I need 90.00% to goal to meet quota. I’m happy to report I no longer work for Centurylink as they are paying for me to look for another job via unemployment. Two weeks after being fired Centurylink is downsizing because sales are bad and the call center I worked at in Altamonte Springs Florida is closing on June 1 2012 and everyone is being fired. I can’t say I feel bad for the supervisors! You should stay away from this company at all cost!

Debbie Mercer
Apr 4, 2012

Scam

I was charged 150.00 for 1 month's internet.I wrote them that I thought this was outragious!!! Did no good.They lied to me and told me my internet would be 60.00, what can you do? They already sent my bill to a collection agency.I have to pay it so they don't ruin my credit!!! I hope they get sued for their crooked business practices!

Add a Review about Century Link

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Reviews

    jacket - chaeap stuff
    Fraud Site, hopless stuff, sheer cheating, don't buy...
    Sync Visa / Sync Visa Uae - Complain Against SyncVisa office-Dubai
    I was applied New Zeeland dated on 25-May-16 through...
    club factory - Best App Ever, Trustworth
    Hi!!! After all these reviews,I was very much worried...
    clubbfactory - where is my product
    i will pay full amount by online rediculous where is my...
    www.linendressesonline.com - Gorgeous linen garments
    Received my customized dresses from Linin last week. These...
    www.mamba.ru - Thief from MOldova
    on site www.mamba.ru - are many thieves from Moldova. The...
    Biddeford Blankets - biddeford blankets malfunction
    yes I purchased 2 Biddeford Blankets both stop working...
    spark whitening - MADUCE
    SPARK WHAT ( BECAUSE I NEVER GOT THE PRODUCT) THEY ARE A...
    Cell phone service - Freedompop
    I was sent 2 cellphones only wanted 1. I tried to send one...
    All Seasons Pools - Doing Business With All Seasons
    Do NOT do business with All Seasons Pools! If you are...
    H&M Online - H and M refusing to refund
    Be aware that despite going over the delivery time and not...
    Edwards Plumbing & Heating - Boris Gorodinsky
    Very poor work... destroyed the toilet. I think they...
    QLINK WIRELESS - Got it last week,returning it today
    I received my Q-link phone in the mail 11/18/16 and...
    GLD MY SCORE - Total Scam
    I signed up for this service in July, 2016 and decided it...
    Everpet Wet Cat Food from Dollar General - Poison to my cat! Cat Died!
    It appears the Everpet Wet Cat Food from Dollar General...
    STS Travel - Response to reviews
    I would like to address the reviews posted on this...
    STS Travel - Response to reviews
    I would like to address the reviews posted on this...
    club factory - Scared to place an order
    I was about to order but randomely saw some reviews which...
    Royal Holiday - Royal Holiday Timeshare Fraud
    Hi! Me and my wife returned from our honeymoon trip to...
    kudrat partners&co - A gangster debt collector
    I'm having same experience with these gangster. one...

    Share this site with others

         
          

    Recently Updated Reviews

    jacket - chaeap stuff
    Fraud Site, hopless stuff, sheer cheating, don't buy...
    Sync Visa / Sync Visa Uae - Complain Against SyncVisa office-Dubai
    I was applied New Zeeland dated on 25-May-16 through...
    club factory - Best App Ever, Trustworth
    Hi!!! After all these reviews,I was very much worried...
    clubbfactory - where is my product
    i will pay full amount by online rediculous where is my...
    www.linendressesonline.com - Gorgeous linen garments
    Received my customized dresses from Linin last week. These...
    www.mamba.ru - Thief from MOldova
    on site www.mamba.ru - are many thieves from Moldova. The...
    Biddeford Blankets - biddeford blankets malfunction
    yes I purchased 2 Biddeford Blankets both stop working...
    spark whitening - MADUCE
    SPARK WHAT ( BECAUSE I NEVER GOT THE PRODUCT) THEY ARE A...
    Cell phone service - Freedompop
    I was sent 2 cellphones only wanted 1. I tried to send one...
    All Seasons Pools - Doing Business With All Seasons
    Do NOT do business with All Seasons Pools! If you are...
    H&M Online - H and M refusing to refund
    Be aware that despite going over the delivery time and not...
    Edwards Plumbing & Heating - Boris Gorodinsky
    Very poor work... destroyed the toilet. I think they...
    QLINK WIRELESS - Got it last week,returning it today
    I received my Q-link phone in the mail 11/18/16 and...
    GLD MY SCORE - Total Scam
    I signed up for this service in July, 2016 and decided it...
    Everpet Wet Cat Food from Dollar General - Poison to my cat! Cat Died!
    It appears the Everpet Wet Cat Food from Dollar General...
    STS Travel - Response to reviews
    I would like to address the reviews posted on this...
    STS Travel - Response to reviews
    I would like to address the reviews posted on this...
    club factory - Scared to place an order
    I was about to order but randomely saw some reviews which...
    Royal Holiday - Royal Holiday Timeshare Fraud
    Hi! Me and my wife returned from our honeymoon trip to...
    kudrat partners&co - A gangster debt collector
    I'm having same experience with these gangster. one...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username