Log inRegister
Add a Review

Century Link

United States, Arizona

Consumer reviews about Century Link

scooterg
Apr 2, 2012

Scam


I worked for Centurylink in customer care for almost 2 years it’s truly a terrible company. Centurylink does not have a dedicated customer care department it’s a sales department. Centurylink looks at the calls to customer care as $$$$ signs. They looked the other way when top sales associates slam accounts with products and services. If you weren’t top in sales you are treaded like dirt and always threatened to be fired if you didn’t meet sales quota. People would get fired on a weekly basis and the training classes which we called our replacements were constantly churning out new agents. I’m shocked they don’t get giant fines for over billing. To give a couple examples for the state of Florida during the full year of 2011 when a customer went on vacation mode they didn’t get the discount unless the customer called in every month for it and when they came back from vacation the system would charge them a $53.00 connection fee. Another example when a customer calls in to add a call feature the system auto charge the account a $53.00 connection fee as if it is new service. Centurylink was aware of these over billing problems and never fixed them. I would give thousands of dollars a month in credits because of the dishonest over billing. These are just a couple examples of many! You know you work for a bad company if you won’t even subscribe to their service. I started to look for a better job when I received my first write-up for falling short meeting quota I had 89.10% and I need 90.00% to goal to meet quota. I’m happy to report I no longer work for Centurylink as they are paying for me to look for another job via unemployment. Two weeks after being fired Centurylink is downsizing because sales are bad and the call center I worked at in Altamonte Springs Florida is closing on June 1 2012 and everyone is being fired. I can’t say I feel bad for the supervisors! You should stay away from this company at all cost!

Debbie Mercer
Apr 4, 2012

Scam


I was charged 150.00 for 1 month's internet.I wrote them that I thought this was outragious!!! Did no good.They lied to me and told me my internet would be 60.00, what can you do? They already sent my bill to a collection agency.I have to pay it so they don't ruin my credit!!! I hope they get sued for their crooked business practices!

Add a Review about Century Link

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    Product Advance - Great Design
    Love my PA Built website!!
    Product Advance - Great Email Programs
    these guys are top notch. Always do great work and always...
    Cincinnati Bell Fioptics - i work for them
    I work for them the tv problems and over billing are par...
    Newport Lawyers Group - Jokey McJokester - Scott J Ferrell
    WHAT A JOKE!!!! Scott Ferrell of Newport Lawyers Group...
    Comwave Phone - Comwave phone
    Stay away from this company. They have my credit card...
    Comwave Phone - Bad company
    I tried Comwave. From the very first call it was up sell,...
    us tech support - US tech support What a scam
    When you call US tech support, the first thing you will...
    Freedompop - Can't make/receive phone calls and texts
    I can only make/receive phone calls and texts when I use...
    Payza - I HATE these guys
    These guys stole my money. Since having my money taken...
    Batteriesplus.co.uk - A black hole
    May 2015 - Do NOT buy from this company now. I did buy...
    Maynilad Excessive Billing - BILL OF OTHER CHARGE TO USNAGKAPALIT NA METRO
    NA SHOCKED, NA STROKE AT NAMATAY ANG ISANG WALANG...
    Maynilad Excessive Billing - other bill charge to us
    NAGKAPALIT NA METRO 801 803 at 805 NAGING 805 803...
    TVLAND NETWORK - Younger is annoying and disgusting
    Oh TV land what has happened to you? When did you become...
    Prada - Infusion D'Iris
    After a sales associate at a very respected department...
    Genie Bra - Genie Bras
    I ordered a bra from this company back in February. It did...
    Wheels Plus USA - Scammer
    Diego knows nothing BUYER BEWARE, buy from a reptuable...
    Dellmont sarl - F*cking assholes Biggest rippers of VoIP industry
    These motherf*ckers are all fraud. The are the biggest...
    miniclip 8 ball - UNINSTALLING GAME
    Totally discussed with the constant and consistent...
    SHOPPERDISC.CO.UK - Shopper Discounts & Rewards
    Hello aditza55: We will be happy to assist you but we...
    www.Securus tech.net - Greedy and Heartless
    This company is the most ridiculous one I have dealt with...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username