Care.com |
| United States, Michigan |
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Consumer reviews about Care.com |
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pie98
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Dec 10, 2011
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Unauthorized Billing
I signed up for one month of service from Care.com to find a dog sitter. The next month, Dec. 2011, Care.com debited my bank account for another $35 even though I signed up just one month. I reported the company to the BBB and am alerting my bank to fraudulent billing to stop it. I recommend no one use this service. The company clearly hopes people don't catch they're being billed. Obviously that's true. I read a woman who was billed by Care. com for two years and didn't know it. Crooked company.
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EKL
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Feb 2, 2012
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Unauthorized Billing
Why did you willingly give your credit card number without finding out EXACTLY what it was you were signing up for?????
Sorry, your fault for being so naive. When asked for credit information turn around and run away. NEVER give out your credit information until you are positive of what you are buying. Why did it take you an entire year to catch it?? Another mistake.
Check your statements EVERY Month and obtain your credit report every year. Law says you can have one free report, from each credit rating service, of which there are three. But do not sign up for credit watch. Go through federal government website to find how to obtain these reports. I hope you have learned a lesson. i am sure if you read the fine print on sites that want you to sign up for something you WILL see that they will continue to charge until YOU cancel.. I hope you are a very young couple and just don't know any better.. Good Luck in the future.
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Jlmcinn4
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Apr 10, 2012
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Unauthorized Billing
To EKL..let me tell you how easy it is for them to get away with this. First, they tell you that you are signing up for 3 months..that is what I did. Who would think that after the 3 months membership that they would bill you for another 3 months without, sending an email, or a receipt. They hire a sleazy auto renewal company whose job it is to steal one or two months of peoples money until they realize what is going on. Who would think Care.com would run a business like this? I thought it was a business set up by moms to help others...not..
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