REIMBURSEMENT

I can not believe what I'm reading! I so wish I had read this before I contacted this company. I called and spoke to someone about buying replacement parts for my ATV. After not receiving a call or email back, I called again and was treated like I was bothering the employee during his work day. He had horrible customer service skills! I asked to speak with a manager or better yet the owner. A man named Eric McCalister came to the phone and told me he was the owner of the company (all locations in the U.S.). I told him of my frustrations dealing with his customer service, and all I wanted to do was order a part before Christmas. I was not rude, I was not fussing or yelling and used no profanity! He asked me if I had already ordered the part, and I said no. So he says, "So you have not already ordered a part, well mam...you can F*** OFF!" And then he hung up the phone! This has to be the most unprofessional company I have ever dealt with. When you google anything about this company, it's nothing but horrible reviews and complaints. Funny because all the reviews on their website are all great! Goes to show you can NOT believe the "made up" reviews on a company's website.