Log inRegister
Add a Review

Budget Rent A Car

Dominican Republic

Consumer reviews about Budget Rent A Car

Meg2856
Mar 28, 2012

horrific customer service-missed plane

I want to share my Budget Fuel Scam story – and post as many places as I can on the web. I rented a car in Orlando and pre-paid. We had to wait 45 mins in line, with only one CSR processing waiting patrons. We would have moved to another line, but we pre-paid for our car. When we got our paperwork completed, and went to pick up our car – there was no car. Had to get back in line, and they had to “upgrade” us to the largest, premium, ugly car for just 2 people. We drove to Disney World and to Lakeland, but had double the gas use due to the larger car. Still, we used a 1/2 tank, which we filled up for $37. We returned the car full to the Orlando airport. The Budget attendant took our gas receipt, acknowledged the car was full on gas, and told us we were paid in full, and could go. Today, I get a bill for $133.47 in the mail, stating that the car was not full. I called the Customer Service Department and was treated horribly, and told to submit my ORIGINAL receipt, which the Budget attendant took! I spoke with a supervisor who was even less caring. I finally reached “Katy” in the Budget Accounting department who offered for me to fax a copy of my on-line Capital One Bank statement for the transaction, and she would process. I have rented from Budget for years, but NEVER, EVER again. I was told this might have happened in error because when the car goes from the return area to the fueling area, the “fueling people” make the decision on if the car is refueled or not. Really, seriously – where is the consumer’s rights, protection and ability to respond to this? Also, if I returned the car with no dents, but the Budget car washer finds a major dent, or cracked wind shield when the are washing it, and I am to be charged? The idea of adding charges AFTER the car is returned, and someone needs to expose Avis and Budget for this practice. It is my mission now, so others do not have to go through what I went through today.

david452
Apr 4, 2012

horrific customer service-missed plane

avis budget is a very bad company- they scam EVERYONE from the sales agents to the customers. They are full of scam artists and the entire company is run very badly. The managers there are really awful, and liars. They do need to be exposed for everything they are and represent. One of the worst companies out there.

david452
Apr 4, 2012

horrific customer service-missed plane

also the people that work there are liars and bullies. employees there are snakes who bully co-workers and customers. Bottom of barrel type con-artists work there. It's a very bad place

Add a Review about Budget Rent A Car

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

    Share this site with others

         
          

    Recently Updated Reviews

    SAMSUNG CO UK - Lottory Money
    Respected My name is Vijay Deoram Kanawade, from Loni...
    miniclip 8 ball - Be aware of the 30%er
    As the title suggest, be aware of players with a win...
    Amazon.com Warehouse Deals, Inc - Do NOT rent books from them thru Amazon
    I rented a textbook from Amazon.com through their textbook...
    Cincinnati Bell Fioptics - Fiber Optics Cut Time Warner Cables
    We decided to switch to Cincinnati Bell Fiber Optics to...
    GWC Decorative Concrete - GWC Decorative Concrete
    Fax: 503-912-1139 Create a lasting impression for your...
    Wireless RF Signal Detector - Spy Camera,Bug Detector - cell phone jammer kit
    Product Description Wireless tapping is to send the audio...
    Shoppers |Drug Mart Head Office - open a gas station
    Are they really in the drug business? The fact of being...
    Jim Gaffigan Commercials - Beyond the pale
    I am incredibly incensed by the commercial that denigrates...
    Building More Wealth (BMW) - Swindlers and Charlatans
    My complaint involves an investment made on January 31st...
    NationStar - Please share
    Www.nationfraud.com please go to this site and share...
    Country Club Dubai - @ country club
    @ country club Dear Sir, Thanks for your message . I...
    Symmetry Financial Group - TAKE ME OFF YOUR DATABASE LIST
    I purchased a home in late March 2016. Since that time I...
    coors light - box to box
    I have a concern about the quality of the 6 bottle...
    Cellular Outfitter - Too Many "mistakes"?????
    I placed one order with Cellular and while the items shown...
    Total Oil and Gas Company - In Russia again
    Hi all! They in Russia again. and again they use fake...
    TVLAND NETWORK - Distasteful Jim Gafigan Promo
    The recent promos for the Jim Gafigan Show using a...
    TVLAND NETWORK - The Jim Gaffigan Show
    JIM - I/WE LOVE YOUR SHOW!!! IF ANY OF YOU ...
    Jim Gaffian Show - Clueless
    An average of 600 thousand tuned in to watch TV...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username